About Pediatric Eye Care Center
Pediatric Eye Care Center is highly recommended for its caring and professional staff. Dr. Le and Dr. Black are both well-trained and excellent with children, making exams comfortable for even the youngest patients. The staff is known for their patience, kindness, and good communication, ensuring a positive experience for kids and parents alike. Many reviews mention that children, including infants and toddlers, are relaxed and do not cry during eye exams. The team provides thorough explanations and friendly service. However, some note that the office lacks a bathroom with a changing table or nursing area, which could be improved. Overall, the center is praised for its caring environment and quality care for children’s eye health.
The staff was very helpful, warm, and professional. There was a long wait, but that is to be expected since there aren't many pediatric eye specialists in the area. I would recommend them.
I brought my son in for his annual eye exam with Dr. Le and couldn't have been more pleased with her care. She's a wonderful blend of playful and professional—my son felt comfortable and cared for throughout. Her nurse was also very kind, and most of the staff were welcoming.
Unfortunately, our experience with Office Manager Debbie was frustrating. Debbie, despite her long tenure, seemed unfamiliar with basic insurance procedures. She incorrectly stated that our insurance would only cover 20% and demanded an upfront payment, even after I showed documentation proving 100% coverage. She was rude during the entire interaction and resistant to letting the insurance...read full review
The office staff is very patient and welcoming.
The building is accessible using a wheelchair.
There is a restroom located outside the office in the nearby corridor.
There are toys and books in the waiting room to keep little ones entertained.
Now for the icing on the cake🎂:
Dr. Andrew Black is the best pediatric eye doctor.
I would never take my children anywhere else.
My oldest son has been his patient for years!
He has special needs, but Dr. Black never treats him like a diagnosis. He treats him like a kid and makes him laugh during the visit. He is always very professional, kind, patient, and genuine.
We love his bowties. 😂
Thank...read full review