About J&J Exterminating Alexandria
J&J Exterminating Alexandria is a well-established pest control company that has been serving the community since 1960. Founded by Robert John Sr. and his brother Harry, an entomologist, the company is committed to providing quality innovative pest services that exceed customer expectations. The company's technicians, such as Mr. Tony and Mr. Tony Ocasio, are highly praised for their professionalism, helpfulness, and timely service. Customers have been satisfied with the company's rodent extermination and termite inspection services, and have expressed their appreciation for the team's ability to make their homes livable again. Recent reviews highlight the professionalism and helpfulness of the technicians, especially Al Whitte, who provides excellent service by calling or texting before appointments and is very knowledgeable about his job. Customers appreciate the customer-oriented approach of the field techs, noting they are the main reason for continued service. The office and billing process has received some criticism, particularly regarding billing issues related to inspections and protection plans. Despite this, clients remain grateful for the company's services, with many expressing happiness and recommending J&J to others. The team’s professionalism and dedication make J&J Exterminating Alexandria a trusted choice for pest control needs.
My experience with this company was incredible!
From the very beginning, my sales representative, Erica Guillory, was clear and thorough in explaining the services I would receive and the associated costs. She made the entire setup and payment process simple and hassle-free.
Gary Howard, my technician, then exceeded all of my expectations. Because my camp was being serviced while I was in another city, he kept me informed every step of the way through both text messages and phone calls. He was punctual, professional, and exceptionally courteous throughout the process.
Gary took the time to listen carefully to my concerns and ensured that every one...read full review
Service was provided by Christopher Y. He was on-time, efficient and knowledgeable. He was respectful and cleaned up the treatment areas behind himself and did a professional job with the treatment. Nice guy.
Josh wells did a great job letting us know what procedure we needed to take to take care of our problem was very polite and professional after that he contacted Chris Yates who also was very professional and neat and took care of the problem in one day would recommend j and j to anybody