Highland Cleaners is a well-regarded establishment known for its exceptional customer service and efficiency. With over 30 years of experience, Sharon offers 5-star service and has built a strong rapport with regular customers by memorizing their names and preferences. She is friendly, professional, and consistent in going the extra mile for everyone. Wendy, a newer team member, complements Sharon's efforts with her welcoming and efficient demeanor, making the experience enjoyable for all. Customers praise the cleaners for being courteous and fast while providing excellent results for dry cleaning and alterations. One notable instance involved Sharon accommodating a last-minute request for a suit and shirt before a funeral, showcasing the team's kindness and dedication. Highland Cleaners is recognized for its loyalty and commitment to quality service, making it a preferred choice for many in the community.
Sharon has been giving 5 star service for 30 years! When you walk in the door, she has your dry cleaning ready because she has memorized the names/numbers of all the regulars! She’s friendly, professional and just goes the extra mile for all customers, whether new or regular.
Wendy has not been there so long, but is welcoming, efficient and getting to know her has been great. She and Sharon are a team! In the realm of customer service, this store delivers!
This cleaners is very courteous, fast and does a great job with your clothes or dry cleanable items. One of the main reasons for professional courteous treatment is because of the long term employee of over 20 years at the counter. I truly hope the owner or upper management value and reward this kind lady for her loyalty, dedication and great treatment to people who enter this establishment.
This cleaners is very courteous, fast and does a great job with your clothes or dry cleanable items. One of the main reasons for professional courteous treatment is because of the long term employee of over 20 years at the counter. I truly hope the owner or upper management value and reward this kind lady for her loyalty, dedication and great treatment to people who enter this establishment.Services: Laundry wash & fold
3708 Lexington Road, St. Matthews, KY 40207
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