About SKY Restoration DKI
SKY Restoration DKI is a restoration company serving Southern Kentucky and Northern Tennessee. Since 2017, they have helped residential and commercial clients recover from disasters of all sizes. Customers praise SKY Restoration DKI for their quick response times, professionalism, and commitment to customer service. They highlight the company's ability to manage stressful situations effectively and efficiently, leaving customers feeling reassured. The team at SKY DKI is experienced and professional, showing genuine care for their work. They always put in extra effort to do things right the first time, whether dealing with fire, water, mold, storm damage, roofing, or reconstruction. Their process is straightforward, and the quality of work is highly appreciated, often exceeding customer expectations. Dakota, their main contact, is known for going above and beyond, ensuring clients are happy and all needs are met. Overall, SKY Restoration DKI is highly recommended as the best place to call when property damage occurs.
I highly recommend this company for flood restoration. Our commercial building got 3-4 feet of water inside during a flood which completely destroyed everything inside. SKY Restoration DKI was able to get started on the job ASAP. They cleared out all contents, made the flood cuts, got all drying equipment inside and underneath, monitored moisture levels and mold, treated with antimicrobial, and provided follow up testing to ensure the restoration was complete and we would have no future issues with mold. They sent updates almost daily of the progress. They exceeded our expectations in terms of thoroughness and timeliness of the work.
My experience started off great, but then the ball was dropped. There was a lack of communication between the workers and myself. Which caused a lot of unnecessary stress and confusion. Finally the company sent a young man named Felix to get everything worked out. Felix was very kind and professional. He listened to my concerns and was able to come up with a solution to my problems. He took time to actually listen to my concerns and by doing so, was able to demonstrate his awesome customer service skills and willingness to go beyond to make sure the customer is happy and taken care of. Just wanted to take time to brag on this young man for his hard work and dedication...read full review
A couple of weeks ago, I woke up on a Friday morning and realized water was coming up through my floor. I immediately panicked and had no idea what to do. My husband told me to call a water restoration company, so I found SKY Restoration DKI in Smiths Grove and called their office. Within an hour, Christie Wilborn was at my house.
Christie was truly the calm in the middle of my storm. She looked me in the eyes, grabbed my hands, and told me, “This is going to be okay. We’re here to fix it. I’ve got you.” From that moment on, she has been incredible. She has answered every question I’ve had, shown up when she said she would, and done...read full review