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Total Comfort Heating & Air Conditioning
1105 Kim Kent Dr, Richmond
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We had to replace our upstairs HVAC a little over two years ago using Total Comfort. The heat exchange already went bad leaving the new unit out of commission. The folks at Total
Comfort went to bat for us with Lennox and got us a brand new unit installed under warranty within a couple of days. It’s not often companies go that extra mile for you. Total comfort went above and beyond to make this right. Thank you!
Total Comfort has serviced my gas floor furnace for many years. I have for several years wanted a traditional central heating and air system but, due to the construction of my older home, that has never been feasible without extra work and expense that I was not prepared to pay. I recently, howevwas able to have them install a Samsung 3-to-1 ductless mini split system in my home. Prior to my decision, Kendall and other members of the Total Comfort team made multiple trips to my home to discuss my options, to evaluate what would be required, and to advise me on what would be the most efficient choice for me. And I am most satisfied with the end result! I have never been... read full review
5 years ago Total Comfort installed a brand new Lennox brand system for us. For the last 3 years we’ve had issues with our system not working properly. Last week I called Total Comfort to come out and was told that our compressor had gone out for the 3rd time. To say the least I was very frustrated. However, Kendall called Lennox and today they replaced my outside unit. Kendall told me the technician would be at my house by 9:15am. It was then 8:00am. By the time I left work, got to my house the technician was already at my house. He was about 30 minutes early. I have always been very satisfied with the service I have received from Total Comfort. I highly recommend... read full review