This was a vet experience unlike any other I’ve ever had in the best way possible! From the intake form alone, I knew this vet experience would be different. There were so many questions about your pet’s temperament, any previous things at the vet that have made your pet uncomfortable or stressed which I have never been previously asked by any other vet office.
Anyone with a reactive or nervous dog knows how intimidating going to the vet can be for both the owner and dog. Dealing with the waiting room, worrying about if other pet owners will be respectful/responsible and being stressed by what may happen or how fearful your dog may be when they take them away from you for labs, to get weighed, etc are just some of the things I previously worried about. I’ve been to many vet clinics over the years and those experiences were pretty much universal. PetVet365 is totally different being a certified fear free clinic and you can tell from start to finish. The biggest pros for me are:
-no waiting rooms! You text or call when you arrive and they let you in. No more having to worry about run-ins with unknown dogs entering/exiting or in the waiting room. They are also mindful of this when moving your dog around which takes some of the stress off of you to constantly be managing your dog’s environment -majority of things are done with YOU present! I walked him onto the scale when we went in, was able to help out while he was being examined, got to be in the room with him while being given sedation medicine and able to stay with him until he fell asleep -everything is done to the comfort level of your pet! No more getting put up on a cold metal table and being held in place while being examined or getting shots. He was able to do all of that on the couch or in the floor next to me. The vet (Dr. Hamilton) sat in the floor with him, focused on building some trust with him first and then took everything at his pace -every room looks like a living room! There are small couches, a rug, a bin of toys and treats in the room which helps your animal feel more at home (it also somehow does not smell like animals at all and is so clean) -special treat menu to order from! You can order your pets favorite or a special treat to make their experience even better
Our dog unfortunately had some GI upset from a new medication and Dr. Hamilton and the team were so helpful in addressing the situation right away. They called me, promptly filled prescriptions, texted me to check on Archie every morning and got us in same day to get him checked out. He was the happiest and most excited he’d been in a couple days to go into the office and headed straight to the toy bin! I told my husband that after years of vet clinics all being the same, you don’t realize how much better it can be until you finally experience someone doing things a different way. I wish all vet clinics could be like this, but I’m so glad we found them!
Madyson Morris
May 2026
Great experience! Very kind, compassionate, and knowledgeable staff.
Camila Barrera
May 2026
This is the best place ever. They are so sweet with my little (lol 80lb dogs) girls and I know they are always in great hands. Their after hours team is also amazing. Highly recommend them!!
Anna Litchfield
May 2026
They are amazing! One of our dogs has fear based aggression when it comes to veterinary care and they take their time with him along with our other dog who they are creating a space she feels comfortable coming to. Couldn’t be more grateful to them!
D. Carl Brown
May 2026
So... WOW! We had SUCH a great experience with PetVet365... We were from Michigan and took our Durk there (while on vacation...) and they literally took Durk in like he was their own...
Durk started feeling better immediately and the Dr was the best Pet Dr that I have ever encountered... I only wished she was here in Michigan 😭!
Mary J
Mar 2026
Very kind, but unaffordable. Overpriced services and meds.
Judy McClenahan
Mar 2026
Great doctors ! However very overpriced for services 🙁
Makayla Beckner
Mar 2026
We love this location and have been going since 2023. Dr. Hamilton and Crystal are a dream team and take care of my kiddos like no other ever has. They are patient with my anxious kiddos (and sometimes me!), and take the time to walk me through everything and discuss with me what I can and cannot afford and how we move forward in the best way for everyone. I came from a very rural community who had no reachable vet growing up, so annual care was not something I knew about before coming here and they have taken the time to teach me. I cannot thank the entire team enough for loving our babies as much as we love them. Thank you!!
Shawn Combs
Mar 2026
This review is long overdue. I brought my pug, Wrigley, in for a checkup last summer. Everyone was very loving and kind. Wrigley, had to have major surgery, something I had been told before but was not comfortable with getting it done where we had been going. Dr Pinkston and staff are extremely knowledgeable and made me feel as though she would be safe in their care. I fell in love with everyone there. Wrigley is doing very well and I think the doctors and staff at this location. I’m so happy we found you guys.
Tori Fields
Dec 2025
100000% recommend. They took us in at exactly our appointment time, immediately offered my dog a pup cup. Had a comfortable exam room, toys for him to play with and plenty of treats to make him comfortable throughout the appointment. They gave me an estimate, unlike any other vet i’ve been too, and actually discussed with me what was wrong with him, what they recommend to fix it, how much each procedure was, and advice to care for him once we left. I could tell them what i could and couldn’t pay for, and they even offered me a cost saving option for one of the medications. After payment, they gave him a toy to keep and mentioned we could come back anytime for a “Victory Visit” where he could get a free pup cup, to make him more comfortable for his actual visits. They were all so sweet to both me and my puppers!! couldn’t recommend enough
Hannah Conley
This was a vet experience unlike any other I’ve ever had in the best way possible! From the intake form alone, I knew this vet experience would be different. There were so many questions about your pet’s temperament, any previous things at the vet that have made your pet uncomfortable or stressed which I have never been previously asked by any other vet office.
Anyone with a reactive or nervous dog knows how intimidating going to the vet can be for both the owner and dog. Dealing with the waiting room, worrying about if other pet owners will be respectful/responsible and being stressed by what may happen or how fearful your dog may be when they take them away from you for labs, to get weighed, etc are just some of the things I previously worried about. I’ve been to many vet clinics over the years and those experiences were pretty much universal. PetVet365 is totally different being a certified fear free clinic and you can tell from start to finish. The biggest pros for me are:
-no waiting rooms! You text or call when you arrive and they let you in. No more having to worry about run-ins with unknown dogs entering/exiting or in the waiting room. They are also mindful of this when moving your dog around which takes some of the stress off of you to constantly be managing your dog’s environment
-majority of things are done with YOU present! I walked him onto the scale when we went in, was able to help out while he was being examined, got to be in the room with him while being given sedation medicine and able to stay with him until he fell asleep
-everything is done to the comfort level of your pet! No more getting put up on a cold metal table and being held in place while being examined or getting shots. He was able to do all of that on the couch or in the floor next to me. The vet (Dr. Hamilton) sat in the floor with him, focused on building some trust with him first and then took everything at his pace
-every room looks like a living room! There are small couches, a rug, a bin of toys and treats in the room which helps your animal feel more at home (it also somehow does not smell like animals at all and is so clean)
-special treat menu to order from! You can order your pets favorite or a special treat to make their experience even better
Our dog unfortunately had some GI upset from a new medication and Dr. Hamilton and the team were so helpful in addressing the situation right away. They called me, promptly filled prescriptions, texted me to check on Archie every morning and got us in same day to get him checked out. He was the happiest and most excited he’d been in a couple days to go into the office and headed straight to the toy bin! I told my husband that after years of vet clinics all being the same, you don’t realize how much better it can be until you finally experience someone doing things a different way. I wish all vet clinics could be like this, but I’m so glad we found them!
Madyson Morris
Great experience! Very kind, compassionate, and knowledgeable staff.
Camila Barrera
This is the best place ever. They are so sweet with my little (lol 80lb dogs) girls and I know they are always in great hands. Their after hours team is also amazing. Highly recommend them!!
Anna Litchfield
They are amazing! One of our dogs has fear based aggression when it comes to veterinary care and they take their time with him along with our other dog who they are creating a space she feels comfortable coming to. Couldn’t be more grateful to them!
D. Carl Brown
So... WOW! We had SUCH a great experience with PetVet365... We were from Michigan and took our Durk there (while on vacation...) and they literally took Durk in like he was their own...
Durk started feeling better immediately and the Dr was the best Pet Dr that I have ever encountered... I only wished she was here in Michigan 😭!
Mary J
Very kind, but unaffordable. Overpriced services and meds.
Judy McClenahan
Great doctors ! However very overpriced for services 🙁
Makayla Beckner
We love this location and have been going since 2023. Dr. Hamilton and Crystal are a dream team and take care of my kiddos like no other ever has. They are patient with my anxious kiddos (and sometimes me!), and take the time to walk me through everything and discuss with me what I can and cannot afford and how we move forward in the best way for everyone. I came from a very rural community who had no reachable vet growing up, so annual care was not something I knew about before coming here and they have taken the time to teach me. I cannot thank the entire team enough for loving our babies as much as we love them. Thank you!!
Shawn Combs
This review is long overdue. I brought my pug, Wrigley, in for a checkup last summer. Everyone was very loving and kind. Wrigley, had to have major surgery, something I had been told before but was not comfortable with getting it done where we had been going. Dr Pinkston and staff are extremely knowledgeable and made me feel as though she would be safe in their care. I fell in love with everyone there. Wrigley is doing very well and I think the doctors and staff at this location. I’m so happy we found you guys.
Tori Fields
100000% recommend. They took us in at exactly our appointment time, immediately offered my dog a pup cup. Had a comfortable exam room, toys for him to play with and plenty of treats to make him comfortable throughout the appointment. They gave me an estimate, unlike any other vet i’ve been too, and actually discussed with me what was wrong with him, what they recommend to fix it, how much each procedure was, and advice to care for him once we left. I could tell them what i could and couldn’t pay for, and they even offered me a cost saving option for one of the medications. After payment, they gave him a toy to keep and mentioned we could come back anytime for a “Victory Visit” where he could get a free pup cup, to make him more comfortable for his actual visits. They were all so sweet to both me and my puppers!! couldn’t recommend enough