About VisionFirst
VisionFirst, located on Poplar Level Road across from Kroger, has been serving the community since 1987. The practice is home to a team of doctors, including Dr. Julie Rallo. Patients praise the office for its excellent service and friendly staff. Many have switched from other eye care providers due to the positive experiences they've had at VisionFirst. The team is known for their professionalism and ability to effectively address patient concerns. One customer shared a story about a small mishap with their frames, which was quickly resolved by the staff, showcasing their commitment to making things right. The rep who assisted was kind and took responsibility, while the assistant manager provided follow-up support, reflecting their genuine care for patients. VisionFirst is highly recommended for all eye care needs, with particular praise for the doctors, including Dr. Julie Rallo, who explain everything clearly and are very helpful. Customers have reported positive experiences at every location, noting that the doctors are among the best in Louisville and consistently provide accurate prescriptions.
Love Dr Minton and Miranda!!!
Dr Minton is an excellent doctor and takes her time with you and is so caring! She is an so helpful understanding things going on with your eyesight.
Miranda is so caring and helpful, she truly knows the glasses available for you. She truly helped me so much with choosing my frames. When I went back to get my glasses she showed me another frame and said I thought about you when I saw these, so I loved them and got them made for sunglasses!
Just truly wonderful people and my family and I will continue to go to Vision First
Worked with Miranda today, and she was a comforting, kind person to work with. I was at ease talking to her almost immediately, and she had a great sense for what frames would suit me best. Incredible knowledge of their pricing / deals, and she managed to get me more than I expected within my budget.
Everyone here is professional & friendly, and the services have kept me coming back for half a decade.
Miranda was wonderful. I happened to overhear her say she was good at helping people pick lenses while between 3 pairs, so I asked her for some assistance. She helped me narrow them down, suggested her own, and was super fun and funny to chat with. Give this woman a promotion!