About Purofirst Disaster Services
Purofirst Disaster Services is a trusted property damage restoration company in Kentucky specializing in services for water damage cleanup, fire damage repair, smoke damage, mold removal, and biohazard cleanup for both residential and commercial clients. The company's certified technicians utilize modern equipment to restore properties to their original condition. Customers consistently praise the team's professionalism, politeness, and understanding, noting they treated their properties with care. Their focus on customer satisfaction is evident in their willingness to listen, redo work if necessary, and provide timely updates. The cleaning team has been particularly appreciated for their thorough and efficient work. Recent reviews highlight the company's responsiveness and dedication. One customer noted how the team worked quickly after a severe storm caused extensive damage, coordinating with insurance and managing various repair crews. Another shared their experience after a small electrical fire that led to a first floor remodel, commending Stacey, Phil, and their teams for their professionalism, integrity, and excellent communication. A customer who experienced damage from the Givaudan explosion expressed happiness with Purofirst's work, describing the team as professional and efficient, and emphasizing their commitment to bringing homes back to their original state. Overall, Purofirst Disaster Services is recognized for being a reliable and trustworthy restoration provider, highly recommended for any restoration needs.
Shane and his team have been outstanding to work with. Our senior living community recently experienced significant damage, and from day one, Shane has been there to support us through a very challenging time.
He has been knowledgeable, responsive, and incredibly patient, guiding us through every step of the process and making sure we understood what to expect next. His team has worked seamlessly with our insurance adjusters, and their communication has been excellent throughout.
I'd also like to give a special shout-out to Stacy and her team. They have worked diligently and compassionately while helping move residents' belongings, treating both our residents...read full review
I have nothing but great great compliments to the crew. They started this cleanup with respect to my items and me and finished with the same They were 10 steps in front of me at all times in solutions
They carefully packaged my items, and un packed them as if they were their own
They’re cheerfulness helped me in this stressful time Along with their attitude toward each each other
If I ever need the services of Purfirst. Again I would request the same team
After experiencing a house kitchen fire, we were overwhelmed by the soot, ash, and cleanup that needed to be done. This cleanup team was absolutely amazing from start to finish. Because my family works 3rd shift, they worked around our schedule and allowed us to get much-needed rest while they worked tirelessly to clean our home from top to bottom.
What impressed me most was how independent and trustworthy they were. They coordinated with the various contractors coming and going, and I felt completely comfortable being away from the house. They always locked up and secured our home when they left, giving us one less thing to worry about during a very stressful...read full review