New Look Roofing

$$ • roofing contractor, Roofing, Siding, Gutter Services

3021 Windsor Lakes Pkwy, Louisville, Kentucky 40214
(502) 341-4415

Reviews

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  • RIta Spalding
    Dec 2025

    This company is wonderful! They were here within 2 hours and fixed trim wind damage. Will absolutely contact them when needed!

  • Matt Locascio
    Dec 2025

    First, I’d like to say the work they did was very good and Collin was very knowledgeable and helpful in every way possible. Unfortunately I would not recommend New Look to anyone, here’s why. I had a roof replaced and insurance covered it. While they were here installing the roof they drove over my septic lines multiple times without even asking where they were. Insurance sent two checks and both had to be endorsed by three parties including myself. By the time I got the checks and mailed them out the next day it took almost a month to get them back from the first company. I let Collin know I was sending it out to the second company and I was told to contact the office. Brittany answered in the office and proceeded to threaten me telling me the owner will put a lien on my house if it’s not paid by next week and was pretty rude about it even after I explained that it was something out of my control. I had to drive 4 hours to get the checks endorsed to get it paid the next week instead of just overnighting them. I don’t appreciate the threat or the rudeness and I was forthcoming with updates even when I wasn’t asked. I would not use this company if you have to mail out your insurance checks. God forbid the mail looses them you’ll end up with a lien on your property.

  • Matthew Locascio
    Dec 2025

    First, I’d like to say the work they did was very good and Collin was very knowledgeable and helpful in every way possible.
    Unfortunately I would not recommend New Look to anyone, here’s why.
    I had a roof replaced and insurance covered it. While they were here installing the roof they drove over my septic lines multiple times without even asking where they were.
    Insurance sent two checks and both had to be endorsed by three parties including myself. By the time I got the checks and mailed them out the next day it took almost a month to get them back from the first company. I let Collin know I was sending it out to the second company and I was told to contact the office.
    Brittany answered in the office and proceeded to threaten me telling me the owner will put a lien on my house if it’s not paid by next week and was pretty rude about it even after I explained that it was something out of my control. I had to drive 4 hours to get the checks endorsed to get it paid the next week instead of just overnighting them.

    I don’t appreciate the threat or the rudeness and I was forthcoming with updates even when I wasn’t asked. I would not use this company if you have to mail out your insurance checks. God forbid the mail looses them you’ll end up with a lien on your property.

  • Paul T
    Nov 2025

    A hail storm in March caused damage to my homes roof, siding, gutters and downspouts. After experiencing a reroofing by the roofers from hell I thought it prudent to change contractors. Fortunately I contacted New Look Roofing. It was too late to rewind and have them do the roof but my entire house needed residing and all the gutters, downspouts as well as gutter guards needed replacing. Colin, Freddie and the entire siding and gutter crew worked diligently and skillfully to resheath my home and install James Harde siding, gutters etc. Colin touched base with me regularly to let me know the status of the project from when materials would be ordered to when work would begin. Freddie and the New Look crew were extremely professional. They worked daily from sun up to sundown to complete the project and when they left each evening they thoroughly cleaned the job site. I'm 78 years old and have seen my share of shoddy repair and remodeling work but I could not find any fault in the work done on my home. Do yourself a favor and contact New Look if you need a new roof,siding or any home repair. Avoid the roofers from hell.

  • David Neuner
    Oct 2025

    After a recent storm we discovered a leak in our roof and called New Look Roofing. Their response was impressive. Colin came out quickly for an inspection. He found the leak after a total inspection. He scheduled the repair the following day. They fixed the issue in no time. Colin was knowledgeable and and very efficient. I highly recommend New Look Roofing for any repair or roofing needs.

    Dave Neuner

  • Kenneth Highbaugh
    Oct 2025

    We had a project and needed some roofing replaced. They did a great job of getting it completed. Communicated well. Definitely recommended of you need roofing work done.

  • Catrina Gagel
    Oct 2025

    We recently hired New Look Roofing to replace our old roof, and the experience was fantastic from start to finish. From the initial consultation, Colin was incredibly professional, responsive, and patient with all our questions. The team was transparent about the entire process and gave us a clear, competitive quote without any high-pressure sales tactics.
    On installation day, the crew arrived on time and worked incredibly hard to get the job done in a single day, as promised. They were courteous and respectful of our property, taking great care to protect our yard. The cleanup was impeccable—you couldn't even tell a major construction project had just happened.
    The finished roof looks amazing and has completely transformed the look of our home. We are so happy with the quality of the workmanship and the high-quality materials used. I would highly recommend New Look Roofing to anyone in need of roofing services; they truly stand by their reputation for excellent customer service and craftsmanship.

  • Matthew Gagel
    Oct 2025

    I highly recommend new look roofing thay take pride in there work really good customer service and made the hole progress of getting a new roof easy with out stress this company doesn't treat you like a number but a part of there family great experience

  • tina foster
    Sep 2025

    Had a roof replaced, easy to work with, great clean up afterward. A year later, it still looks great and we decided to replace the gutters-once again a great job, friendly workers with good clean up afterwards. Another few months and we decided to add a downspout, it was done in one afternoon and looks great. Will work with again if needed!

  • ClearView Technical
    Sep 2025

    Called New Look Roofing for a roof quote and Colin came out right away. Price was very competitive and included better quality shingles, ridge vents and extra protection in the valleys. We were so happy with the results that we had New Look also replace our old, tired vinyl siding with Hardie Planks and upsize our gutters too. Highly recommend Colin and New Look Roofing!
    Jim L. Louisville

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New Look Roofing

3021 Windsor Lakes Pkwy, Louisville

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Hours

Monday: 8AM - 5PMTuesday: 8AM - 5PMWednesday: 8AM - 5PMThursday: 8AM - 5PMFriday: 8AM - 5PMSaturday: 8AM - 5PMSunday: Closed