Jefferson Plumbing is a reputable company known for their prompt response to home warranty calls. Customers have praised the plumbers' patience, professionalism, and clear communication. The team is described as informative, providing customers with details about any additional issues found. They are commended for their efficient and effective problem-solving skills, resolving issues quickly. Customers have reported positive experiences, with one describing the installation of a new water heater as a "tough job" that was completed "perfectly" at a reasonable cost. Another customer, initially apprehensive due to negative reviews, was pleasantly surprised by the friendly office staff and the technician's thorough work in resolving their plumbing problem. Overall, Jefferson Plumbing is viewed as an honest and reliable company that delivers high-quality service.
I had a leak with the kitchen faucet and called my warranty company and within the week, had an appointment for the plumber to come out the following week to get it looked over. I paid the initial $65 service call fee and signed for him to get the new kitchen faucet. However, when the next week came, my warranty company quoted me it would be $30 more then when the plumber came to finish installing the new faucet, in the end, it would cost $60. I was livid and told by my warranty company and they said it was an extra NOT covered by the warranty. Hind sight, Jefferson Plumbing didn't give any other options as what do do just that'it would cost extra'. Make sure you get… read full review
Outstanding Service from Rodney Alexander!
I recently had my water heater replaced by Jefferson Plumbing, and I couldn't be happier with the experience. Rodney Alexander was the technician assigned to the job, and he was fantastic from start to finish.
A few things that stood out:
Professionalism: Rodney was incredibly responsive and arrived right on schedule.
Expertise: It was clear immediately that he is highly experienced. He handled the replacement with precision and kept me informed throughout the process.
Quality of Work: The installation was clean, efficient, and everything is working perfectly.
If you’re looking for someone who does great work and treats… read full review
The message you included was: Our technician was wonderful. Mark was friendly, efficient and punctual. We had a quick turn around and we love our new sink faucet. Our problem was solved with no fuss or hassle and we appreciate that!
Monday 7:30AM - 3PM
Tuesday 7:30AM - 3PM
Wednesday 7:30AM - 3PM
Thursday 7:30AM - 3PM
Friday 7:30AM - 3PM
Saturday Closed
Sunday Closed
1801 West Main Street, Louisville, KY 40203
