Elder Heating and Air, a locally family-owned business in Louisville, KY, is dedicated to exceptional customer service and high-quality work. Customers appreciate the promptness and professionalism of the technicians, who arrive on time and clearly explain the issues at hand. The team is known for its friendly demeanor and thorough approach, ensuring that repairs are completed safely and correctly. Recent reviews highlight the accommodating nature of the dispatchers, who are willing to work with customers' unique situations. For instance, one customer needed urgent assistance for their HVAC system and praised Ray for his thorough inspection and valuable suggestions. The quick turnaround for repairs and reasonable charges make clients feel valued and satisfied. Many customers have repeatedly relied on Elder Heating and Air for maintenance and repairs, often recommending the company to others. Additionally, the maintenance programs offered are noted as reasonably priced, and technicians like William are recognized for their thoroughness and patience in answering questions. Overall, Elder Heating and Air is recognized for its commitment to meeting customer needs and providing reliable HVAC services.
Brandon was very helpful and knowledgeable. I am thankful we had someone to come to work on the air conditioner with a quick response. The heat has been at 100 degrees this week. My husband and I appreciate everyone's time and work to ensure our air conditioner was working.
Had a great experience. The technician came by the same day we called. Did several diagnostic tests and found and explained the problem and solution options. Made the repair promptly.
Elder quickly took care of our issue at a reasonable price. The technician was personable and helpful.
5800 Fern Valley Rd #100, Louisville, KY 40228
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