Carpet Specialists offers a wide selection of flooring options, including simple, classic, exotic, and modern styles. Their expansive showroom allows customers to browse and research thousands of available flooring choices. They specialize in both residential and commercial flooring, providing high-quality products at competitive prices.
The team is known for professionalism and excellent customer service. Customers find them friendly and knowledgeable, ensuring a smooth installation process and careful handling of furniture when needed. Susan has been highlighted for her helpfulness in assisting customers with finding the right carpet for their needs.
Their installation crews have received praise for their top-notch work, often taking on extra tasks such as carpeting closets and creating runners and throw rugs. They pay close attention to detail, ensuring seamless results and taking the time to move belongings when necessary.
The sales staff is appreciated for creativity, courtesy, and responsiveness. Customers report being very pleased with the final results of their flooring projects when working with Carpet Specialists. Recent reviews emphasize the quality of work, friendly crews, and efficient service, making it a trusted choice for flooring needs.
From the day I walked in until today when it was complete the Customer Service was above and beyond! From the sales team, to the install teams for flooring and carpet to the accounts receivable team, everything was 100%. Greg, Laurel, Angel, Beth and Ron were very professional. They worked with my schedule and even installed 2 weeks early. This is the 2nd total home install I’ve done and I could not be more satisfied. I highly recommend Carpet Specialists for your flooring needs.
I love our stair runner installed by Carpet Specialists! They were very helpful and professional. The carpet quality is amazing. Would recommend them anytime!
What a great company! The customer service is 5 star!
2101 Stanley Gault Parkway, Louisville, KY 40223
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