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Ulta Beauty

3.7 81 reviews
Cosmetics, Cosmetics & Beauty Supply, Hair Salons
Overall rating
3.7
out of 5
81 reviews
5 star 56%
4 star 7%
3 star 8%
2 star 5%
1 star 24%

About Ulta Beauty

Ulta Beauty is a large retailer specializing in cosmetics, fragrance, body, skin, and hair care products. They offer a wide selection from over 500 brands, including popular choices like Tarte, Fenty, Redken, and CHANEL. The store also features exclusive brands such as Kylie Cosmetics, Olaplex, and Ulta Beauty Collection. Ulta Beauty is committed to offering conscious beauty choices with products that are vegan, use clean ingredients, are cruelty-free, or have sustainable packaging.

In addition to retail, Ulta Beauty provides salon services. Customers can book appointments for hair cuts, hair color, brow waxing, lash extensions, lash lifts, and makeup application. Walk-ins are welcome when stylists are available.

Customers often praise the helpful and friendly employees at Ulta Beauty locations. Recent reviews highlight employees like Lei, who was very helpful with the app, and Jacee, who went above and beyond to help order a mascara and resolve a gift card issue even when closing time was near. Another staff member, possibly Emily, demonstrated excellent customer service by grabbing an order just before closing, showing the store’s dedication to making sure customers leave satisfied. Many reviewers appreciate the staff’s kindness and willingness to assist, making the shopping experience positive and convenient.

May 2026
5.0
Brittany did such an amazing job on my mom’s hair, gave her the confidence boost she needed and she truly made our day with her personality!! She did my mom’s hair beautifully and kept us laughing the whole time!! We will both definitely be coming back!
Dec 2025
5.0
Went in this afternoon and had great help from the employees. Multiple people were asking if customers needed help. One woman seemed to take up a lot of their time and appeared condescending (explained what Black Friday meant to one employee) but the team remained positive from what I could see as I exited and they continued to help this woman. Wanted to hop on and say they were great today in case that woman caused any trouble 🙃
Oct 2025
5.0
If you are looking for somewhere to get your brows done, you NEED to book with Mary at Benefit Brow bar. I have lived in Chicago and Austin, Texas and there are only 3 people I would let touch my brows. Mary is one of the 3 people. Book with Mary. Your brows will thank you for it!
Photos of Ulta Beauty, 3220 Nicholasville Road Ste 147,  Lexington
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Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Good to know

  •  offers same-day delivery
  • walk-ins welcome
  • accepts apple pay
  • private lot parking

Location

3220 Nicholasville Road Ste 147, Lexington, KY 40503

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Ulta Beauty · 3220 Nicholasville Road Ste 147, Lexington, KY 40503

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