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uBreakiFix - Phone and Computer Repair

4.2 243 reviews
Mobile Phone Repair, Electronics Repair, Mobile Phone Accessories
Overall rating
4.2
out of 5
243 reviews
5 star 78%
4 star 3%
3 star 2%
2 star 1%
1 star 16%

About uBreakiFix - Phone and Computer Repair

uBreakiFix by Asurion in Lexington, KY, is a reputable electronics repair service that specializes in cell phone, screen, game console, tablet, and computer repairs. Their skilled technicians provide high-quality repairs and fast service, often completing repairs in under an hour. Customers appreciate the friendly and knowledgeable staff, who take the time to understand their issues and deliver exceptional customer service. In one case, a customer experienced a mishap with a defective battery from Apple, requiring a second trip to the store. However, the team handled the situation professionally, explaining everything in detail and ensuring the customer was informed throughout the process. This store is known for making customers feel valued rather than just a number.

Many customers highlight the multitasking abilities of the staff, with one mentioning that a team member took care of multiple customers efficiently. A customer also shared their satisfaction after getting their wife’s Pixel 7 screen replaced the next day with a genuine Google part, which was even cheaper than an off-brand option from another store. With uBreakiFix by Asurion, customers can trust that their device will receive a reliable and affordable repair, making it a go-to place for any cell phone issues.

5.0
If I could give them more stars. I would. I broke my Galaxy note 20 screen on Wednesday night. I had to work on Thursday so I could not get my phone to them until Thursday at almost 5pm (they close at 7pm). When I arrived the super sweet lady at the desk said they could have it done for me on Friday morning. Normally, that would have been ok...but I was scheduled to have surgery Friday morning. So she checked with the tech guys in the back (Jack and Riley) and they said they would squeeze it in and get it done before closing! Perfect repair and even better customer care!!
5.0
JR took great care of me. As I waited for my phone, I got the pleasure to witness him take care of several customers. He took his time and treated everyone with respect and a smile. He walked elderly folks through their questions and how to use their devices. Not to mention, he did fantastic work on my phone.
5.0
My screen was shattered on my 13 Pro Max and I had went so many places to replace it but apparently my phone was too old. I walked in and they had what I needed and I was out within 10 minutes! Definitely recommend them for sure! Thank you guys for your awesome help! :)
Photos of uBreakiFix - Phone and Computer Repair, 2380 Norman Lane Suite 134,  Lexington
All 24 photos

Hours

Monday 10AM - 7PM
Tuesday 10AM - 7PM
Wednesday 10AM - 7PM
Thursday 10AM - 7PM
Friday 10AM - 7PM
Saturday 10AM - 7PM
Sunday 12 - 5PM

Good to know

  • accepts credit cards

Location

2380 Norman Lane Suite 134, Lexington, KY 40503

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uBreakiFix - Phone and Computer Repair · 2380 Norman Lane Suite 134, Lexington, KY 40503

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