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Roto-Rooter Plumbing & Water Cleanup
2050 Regency Rd Suite C, Lexington
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Our job is still in progress, but Charles, the technician, did an excellent job of explaining his diagnostic process and possible fixes that could be more effective and cost efficient. He was courteous and careful, and came in less than 24 hours of our call. We appreciate Kelly, the dispatcher, who was also great to work with and quick to respond.
The gentleman was very informative and straightforward with the cost and also how much to get the repairs done that we're going to need to have going forward with the new water lines and everything. Deeply appreciate the honesty
Charles did a wonderful job! I was very impressed he reviewed the notes before coming to my house. He followed the instructions, saw the issue and then resolved the issue. My experience was a 5 star interaction. Well done!