Pennyroyal Small & Exotic Animal Hospital is highly praised for its exceptional veterinary care and compassionate service. Dr. Gravette, a favorite among clients, is known for his knowledgeable and straightforward approach, providing sound advice during difficult decisions regarding pet health. Many clients have traveled long distances to receive care for their pets, including exotic animals like bearded dragons, which highlights the hospital's professionalism and organization. The entire staff is superb in expertise and ability to show compassion, especially during tough situations. While some customers have experienced minor issues with staff regarding medical supplies, the overall sentiment remains positive. Numerous clients express gratitude for the life-saving treatments and the support provided during difficult times, such as euthanasia. The staff's dedication to their patients and their families makes Pennyroyal a cherished choice for pet care. Clients appreciate the kind and caring nature of the technicians and doctors, as well as the comforting gestures, like heartfelt sympathy cards sent after the loss of a pet. The hospital has a long history of caring for pets, and many families feel reassured by the gentle and thorough treatment they receive.
The honest to god best vet I’ve ever seen! I bring my guinea pigs here and I have a couple with special needs. Dr. Gravatte is incredibly knowledgeable and thorough, and the staff is just amazing. They’re kind, non-judgmental, and they genuinely care. I know a lot of reviews say that, but they really do. I have a skinny pig that has been having some health issues and they gave me several follow up calls days apart from his exam and the last call made. When he came back for an unrelated issue, they remembered him, loved on him, and went above and beyond you help me do what I needed to at home to get him all better. All this and more, and they’re the most affordable… read full review
Jan 2026
5.0★★★★★
100/10 best experience! I haven’t really ever been to a vet, so I wasn’t sure what to expect. The staff were so friendly & kindly answered any questions with helpful information! They were so informative and knowledgeable on my hamster & explained everything! I would highly recommend this place! Very clean as well!
Nov 2025
5.0★★★★★
I love all the staff here & it’s always super quick/easy to get an appointment. I’ve taken my bunny here for the past year or so (for both annual check ups & sick visits) & I love them, esp. all the amazing vet techs. I think they’re definitely worth the cost & I would recommend them for anyone seeking care (acute or long term) for their rabbit :)
