About Lipps Pool & Spa
Reviews for Lipps Pool & Spa
Write a reviewHours
Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 9AM - 5PM
Sunday: 11AM - 3PM
Tips
accepts credit cards
Lipps Pool & Spa is a renowned pool and spa company that has earned the trust of its customers. The company's commitment to excellent communication, personalized service, and seamless project management sets it apart from the competition. Customers praise the direct access to the company's owner, Damon, who listens to their needs and ensures a collaborative design process. The company's strong relationships with local vendors and contractors contribute to a smooth installation process, with updates provided regularly to keep customers informed. Lipps Pool & Spa's attention to detail and dedication to customer satisfaction are evident in the positive reviews. Customers highlight the professionalism of the team, including the exceptional work of Quality Concrete Solutions, and the comprehensive maintenance plan provided. The company's pricing is also noted as competitive, but the true value lies in the personalized "family-owned" service that customers receive. Whether it's addressing a pump issue or assisting with a robotic pool vacuum, Lipps Pool & Spa consistently delivers exceptional customer service and a commitment to ensuring their clients' pool and spa needs are met.
Great! Always have a great experience here. The staff is incredible. They always have the parts I am looking for and guide me through my bullshit questions. I won’t go anywhere else. The traffic getting in is TERRIBLE!! Other than that, they always have everything I need. A tip: get all of your supplies in one go, that way you don’t have to come back for stuff each time like I do. Prices are a little on the higher side, but in my opinion, if you’re coming into a pool store and looking for something, and they have that something you’re looking for…. Just buy it!
This was our first experience purchasing a above ground pool, we had a great experience with our sells rep Terri Lee, she was on top of our oder even when the distributor was laging behind on our order. The price was excellent and the contractor who installed had the pool done the day of delivery. Getting sand and water was even helped by contractor, I would recommend their services. Always ask for Terri or Mike. Ours was a 28ft with a 6ft deep end above ground doughboy. The contracted they used was Justin Dollenmeyer who was excellent. However the digger who dug the pool did put the hole dirt in our yard to flatten out the hill which I did not ask for so now I need...read full review
This place is great! Great work and customer service, the people in the store are very educated and will walk you through any problems with your pool. Most of these bad reviews look like crybabies who can't read a contract or a closed sign. The redhead at the counter is a good guy who is very cool.