About Lipps Pool & Spa

Lipps Pool & Spa is a renowned pool and spa company that has earned the trust of its customers. The company's commitment to excellent communication, personalized service, and seamless project management sets it apart from the competition. Customers praise the direct access to the company's owner, Damon, who listens to their needs and ensures a collaborative design process. The company's strong relationships with local vendors and contractors contribute to a smooth installation process, with updates provided regularly to keep customers informed. Lipps Pool & Spa's attention to detail and dedication to customer satisfaction are evident in the positive reviews. Customers highlight the professionalism of the team, including the exceptional work of Quality Concrete Solutions, and the comprehensive maintenance plan provided. The company's pricing is also noted as competitive, but the true value lies in the personalized "family-owned" service that customers receive. Whether it's addressing a pump issue or assisting with a robotic pool vacuum, Lipps Pool & Spa consistently delivers exceptional customer service and a commitment to ensuring their clients' pool and spa needs are met.

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Reviews for Lipps Pool & Spa

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May 2026
This was our first experience purchasing a above ground pool, we had a great experience with our sells rep Terri Lee, she was on top of our oder even when the distributor was laging behind on our order. The price was excellent and the contractor who installed had the pool done the day of delivery. Getting sand and water was even helped by contractor, I would recommend their services. Always ask for Terri or Mike. Ours was a 28ft with a 6ft deep end above ground doughboy. The contracted they used was Justin Dollenmeyer who was excellent. However the digger who dug the pool did put the hole dirt in our yard to flatten out the hill which I did not ask for so now I need...read full review
Aug 2025
This place is great! Great work and customer service, the people in the store are very educated and will walk you through any problems with your pool. Most of these bad reviews look like crybabies who can't read a contract or a closed sign. The redhead at the counter is a good guy who is very cool.
Aug 2025
Someone actually left a one star review for this business because they entered this store and demanded service AFTER the store had already closed. I took a picture of the hours posted on their front door. They indeed close at 7pm M-F.