About Kia Service Center
Jake Sweeney Kia is an OEM Certified Kia Service Center located in Florence, Kentucky, specializing in the maintenance and repair of Kia vehicles. Customers consistently praise the friendly and professional staff, highlighting fast and efficient service. The service center offers a range of services, including oil changes, tire rotations, and air conditioning service, all using Genuine Kia parts. Many reviews note the helpfulness of the staff, with one customer appreciating the arrangement of transportation during service. The service manager is particularly noted for providing excellent customer service, ensuring clear communication about needed repairs. Although some customers have experienced a lack of greeting or detailed explanations during checkout, others commend the staff for keeping them informed about their vehicle's status. With complimentary snacks, drinks, and even pizza, Jake Sweeney Kia creates a welcoming environment for all customers, making it a place worth considering for Kia service.
I couldn't be more happy with buying my 2025 Kia Soul from Salesman Elijah Monhollen ❤️ Such a great experience from beginning to end.Love my car,love the Great experience with Elijah! You Rock
Service advisor James Kidgell went above and beyond to get my Telluride in for service prior to a big road trip my wife and I will be taking. He arranged for warranty coverage of some items too. Fantastic job. And I’m normally not a fan of dealers! Thanks James!
Lease vehicle in for 8000 mile checkup. I think the Service Dept schedules too many vehicles per day. I was 10th in line upon arrival and it took 1.5 hrs for the service inspection. Under lease warranty, so no charge.