HealthPoint Family Care - Florence Office

HealthPoint Family Care - Florence Office is a welcoming practice that prioritizes patient care. The staff, including the front desk, medical assistants, and doctors, are described as friendly, patient, and attentive. They make an effort to remember patients and their medical histories, creating a comfortable experience. The office is praised for its efficiency, with patients noting timely appointments and rapid responses to voicemails. The practice is committed to providing quality care, although it currently faces supply issues with certain vaccines, and information about coverage and costs is not always easily available. Patients appreciate the caring environment, especially in the dental services. The dental team is described as professional, helpful, and friendly. Patients have had procedures like fillings done quickly and with ease, thanks to the staff's thoroughness and kindness. Dr. Taylor is highly regarded for her great bedside manner and skill, helping patients regain trust in dentists. The dental front desk staff, particularly one experienced woman with short hair who wears jewelry, is recognized for being thorough, polite, and friendly, making every visit pleasant. Despite some challenges, the clinic remains an accessible and affordable option for many in the community, valued for its dedication and quality of care.