About A E Door & Window - Florence, Kentucky
A E Door & Window in Florence, Kentucky is known for its quality products and customer-focused service. Customers have praised the ProVia front doors, noting their significant impact on the home's appearance. Although the wait time from ordering to installation can be lengthy, the staff, including the sales representative, are helpful and attentive without being pushy. The installation team works efficiently and keeps the area clean during the process. Additionally, the technicians for garage door service have earned high marks for their knowledge, thoroughness, and excellent communication skills. Customers appreciate their enthusiasm and the education they provide on door maintenance. Recent reviews highlight the exceptional service provided by the company. Customers have commended the sales agent for keeping them informed and setting clear expectations. The installation crew, led by Daniel, has been described as respectful, polite, and responsive to any concerns. Customers also praise the professionalism and dedication of the team, particularly Bryan Brake, who installed a beautiful garage door that met the customer's exact specifications. Overall, A E Door & Window is recommended for its quality products and customer-focused service.
I recently had a set of garage doors installed. Shane was very nice job and did an excellent job with this install. He was very cordial and left my garage looking great. I would highly recommend A&E Doors and especially Shane for the installation of garage doors.
I found the dispatch to be friendly and able to work with our schedule and when There was a small misunderstanding about the appointment. It was fixed right away with no questions asked I appreciate their professionalism. The gentleman that did the work on the garage door. It was a US veteran of the Marines. He was very professional and very thorough.
Had a garage door opener belt break and needed it replaced. They had a quick and convenient service date. The technician that came was friendly and professional. Highly recommend A & E for sales and service.