About Norton Community Medical Associates - Heartland
Norton Community Medical Associates - Heartland offers a welcoming and efficient experience for patients. From quick and easy check-in to helpful receptionists, patients feel supported from the start. Medical staff, including Dr. Cothern, take a personal interest in patients' concerns and address them promptly. The new facility on Towne Drive provides ample space and exceptional care, with medical staff always showing genuine concern for patients' well-being. The clinic is open five days a week and features state-of-the-art medical technology, accepting both walk-ins and appointments with quality assurance. Patients appreciate that staff take their time, listen carefully, and ensure understanding, making the experience comfortable and trustworthy. Overall, Norton Community Medical Associates - Heartland prioritizes patient satisfaction and care, making patients feel valued and heard.
I have been here to get an MRI, and CT scan, twice, now. This place is really nice. The ladies in the front, that take your info, are really very nice and helpful. The young man that has taken me back to perform the tests was really nice and helpful. He answered all of my questions and addressed every one of my concerns. Really nice place to have any imaging, that you might need, done.
I was scared to go, honestly I have had bad experiences at hospitals and clinics. Here I had no such experience. The woman at the front desk was kind, and the nurses who saw me were so kind to me during a tough situation. I wept a little, my life does have to change but at least I don't have to burden myself with memories of ill fitted nurses. I highly recommend if you're feeling unwell to visit here. They will be patient, kind and understanding with you. I would like to thank them all, if you see this, Thank You for your kindness.
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