Wish I could give zero stars! Absolutely terrible and rude customer service. I had been going to this dentist for several years, then suddenly was dropped and told I couldn’t make an appointment. Even though I would wait 45+ minutes in the waiting room for my appointment, I never made a big deal about it. Just smiled and said, “it’s no problem” every time. I guess my insurance didn’t pay them enough, since money is all these places care about. I would highly recommend going somewhere else. Don’t waste your time or money.
Dawn Gilland
May 2025
Highly recommend! I was very impressed with the care I received from Dr Lisa Neil and her team!
Dawn Gilland Bailey
May 2025
Highly recommend! I was very impressed with the care I received from Dr Lisa Neil and her team!
Tobi “Tobi” Price
Jan 2025
As a local realtor, having a bright smile is important, they keep my pearly white and anxiety low. I can’t say enough great things about Dr. Jessica Popplewell, Hannah and their amazing team! As someone who gets anxious about teeth cleanings, they went above and beyond to make me feel comfortable with thoughtful touches like a warm blanket and an eye mask. They truly care about their patients’ experience. Highly recommend!
paula hayes
Nov 2024
I would recommend them over anyone I've been to. They went above and beyond to make sure I felt comfortable and knew each step of my long process. I had been too embarrassed to even go to family functions, missed holidays, put mask on in public and lived with embarrassment daily for about 5 years. This place worked with my insurance (NY based company) that is hard to find anyone to take. Most of my co-workers pay out of pocket and get reimbursed. I had thousands of $ of work so this wasn't an option for me. I now have a beautiful, comfortable smile. My confidence level immediately went up. My appearance is no longer an embarrassment. I actually look like me again(just older...lol). My anxiety level stayed at a minimum during this whole process because of Dr. Popplewell and the staff. Highly recommended and very much appreciated 🫶
Mackenzie Dean
Oct 2024
Very thorough and explanatory.. excellent customer service and very friendly!
Edna Burton
Aug 2024
Great service friendly staff had lots work done always pleased fast service they are the best.
Harold Miller
May 2024
Great dentists, but months between appointments, and for me hour long delays in the waiting room.
Kisha Stout
Sep 2023
I think Dr. Neal is great! I have been going to this same office for my dental care for 20+ years. I started with Dr. Overmyer, after he left, then to Dr. Iqbal, now with Dr. Neal. The office staff, technicians, assistants and hygienists have always been very nice, friendly, professional, and accommodating as possible. My sister goes to Dr. Poppewell in this same office and she thinks she is great also. Both of these dentists are very personable, but very professional at the same time. I always look forward to seeing Dr. Neal, she always makes me laugh!
william hayes
Sep 2023
I strongly believe that Danville Family Dentistry is the best place to go. All the staffs and dentists are amazing. They’ve done a SUPERB job! I would recommend you to go to Danville Family Dentistry ???
Luke
Wish I could give zero stars! Absolutely terrible and rude customer service. I had been going to this dentist for several years, then suddenly was dropped and told I couldn’t make an appointment. Even though I would wait 45+ minutes in the waiting room for my appointment, I never made a big deal about it. Just smiled and said, “it’s no problem” every time. I guess my insurance didn’t pay them enough, since money is all these places care about. I would highly recommend going somewhere else. Don’t waste your time or money.
Dawn Gilland
Highly recommend! I was very impressed with the care I received from Dr Lisa Neil and her team!
Dawn Gilland Bailey
Highly recommend! I was very impressed with the care I received from Dr Lisa Neil and her team!
Tobi “Tobi” Price
As a local realtor, having a bright smile is important, they keep my pearly white and anxiety low. I can’t say enough great things about Dr. Jessica Popplewell, Hannah and their amazing team! As someone who gets anxious about teeth cleanings, they went above and beyond to make me feel comfortable with thoughtful touches like a warm blanket and an eye mask. They truly care about their patients’ experience. Highly recommend!
paula hayes
I would recommend them over anyone I've been to. They went above and beyond to make sure I felt comfortable and knew each step of my long process. I had been too embarrassed to even go to family functions, missed holidays, put mask on in public and lived with embarrassment daily for about 5 years. This place worked with my insurance (NY based company) that is hard to find anyone to take. Most of my co-workers pay out of pocket and get reimbursed. I had thousands of $ of work so this wasn't an option for me. I now have a beautiful, comfortable smile. My confidence level immediately went up. My appearance is no longer an embarrassment. I actually look like me again(just older...lol). My anxiety level stayed at a minimum during this whole process because of Dr. Popplewell and the staff. Highly recommended and very much appreciated 🫶
Mackenzie Dean
Very thorough and explanatory.. excellent customer service and very friendly!
Edna Burton
Great service friendly staff had lots work done always pleased fast service they are the best.
Harold Miller
Great dentists, but months between appointments, and for me hour long delays in the waiting room.
Kisha Stout
I think Dr. Neal is great! I have been going to this same office for my dental care for 20+ years. I started with Dr. Overmyer, after he left, then to Dr. Iqbal, now with Dr. Neal. The office staff, technicians, assistants and hygienists have always been very nice, friendly, professional, and accommodating as possible. My sister goes to Dr. Poppewell in this same office and she thinks she is great also. Both of these dentists are very personable, but very professional at the same time. I always look forward to seeing Dr. Neal, she always makes me laugh!
william hayes
I strongly believe that Danville Family Dentistry is the best place to go. All the staffs and dentists are amazing. They’ve done a SUPERB job! I would recommend you to go to Danville Family Dentistry ???