About Dillard's
Dillard's is a fashion retailer that offers a wide selection of clothing, shoes, handbags, and home goods from national and exclusive brands. The store at Crestview Hills Town Center in Kentucky features a salon with skilled stylists and technicians who provide services such as hair color, pedicures, and massages. Customers often praise the friendly and helpful sales associates, especially in the men's clothing section, although some have noted that service can vary. Recent reviews highlight outstanding customer service, with staff going above and beyond to assist, whether helping find a Columbia jacket or making last-minute prom suit shopping a positive experience. The store is well-staffed, ensuring shoppers can easily ask questions and receive assistance. One customer appreciated the 'bra lady,' who measured her daughter and helped find the perfect strapless bra, making the experience fun and comfortable. Overall, Dillard's aims to deliver style, quality, and excellent service, offering a broad selection of merchandise and services to improve the shopping experience.
Above and beyond outstanding customer service in womens swimsuit!! I really appreciate you!! Thank you ❤️ She helped me find a Columbia jacket called me to tell me she found it!!
Dreaded last minute prom suit shopping for my 18 year old son was made a wonderful experience with the help from Greg. He was patient, explained the differences in suit fits, fabrics, etc., listened to my son's wants, and helped keep his anxiety down over the suit. Greg made sure his jacket and pants fit him perfectly and suggested alterations to make in the future. We walked out with slacks, blazer, dress shirt, 2 ties, belt and cuff links!! All we had to do was snag some shoes. Thank you so much, Greg, for making it a delightful experience and for taking your time with my son!
There were workers everywhere. It was convenient for asking questions and they were doing a great job keeping the store looking fabulous. I can't thank the 'bra lady' enough. My daughter is 13, and needed a strapless bra for her dress. She jumped up and down and said she never felt more secure in a bra haha we never actually knew her size and mostly just bought her sports bras. The five stars is absolutely for this experience. She got measured and got to try on different ones with her dress until we found the perfect one. So glad we went here instead of the mall!!