Booked to have an area rug deep cleaned in the Cincinnati area and Ian Jackson was super professional, timely and made the entire process seamless. He took a look at my area rug and assessed the best treatments and options that he recommended I take. I came in expecting a basic area rug cleaning but after his inspection, he recommended that I do a deep clean off-site and I was hesitant at first (due to the increased price) BUT i'm sooo glad I went with that option. Took about a week to complete but my area rug looks brand new. A+ service from Ian and COIT. Would highly recommend!
July 2024
The gentleman where very professional and really did a great job in most if the areas.The steps were a problem because I have a starlit chair so it was harder for then to get the stairs as good as they wanted. My only problem is I think my price was too high for what they had to do. Other than that pricing I was well pleased with the job they did. The clean up after the service was great too. They were very polite said thank you for having us out from coit .I thought that was really nice of them. They said to call coit if I needed any other services.
November 2023
Well, in total transparency, I was very disappointed when my original scheduled day had to be rescheduled, because a van had broken down. However, the gentlemen that came yesterday, (Darryl and Leonard) did such an amazing job that it literally brought tears to my eyes. My best friend was in the basement with me, and I could not stop sobbing with relief, and amazement at how clean, or should I say the LEVEL of cleanliness they achieved in that nasty, filthy basement. It looked like there had NEVER been anything down there!!!! They felt my emotions and we all had a big group hug!!! My best friend, and I recently lost our moms, and these gentlemen showed us their humanity,... read full review
Booked to have an area rug deep cleaned in the Cincinnati area and Ian Jackson was super professional, timely and made the entire process seamless. He took a look at my area rug and assessed the best treatments and options that he recommended I take. I came in expecting a basic area rug cleaning but after his inspection, he recommended that I do a deep clean off-site and I was hesitant at first (due to the increased price) BUT i'm sooo glad I went with that option. Took about a week to complete but my area rug looks brand new. A+ service from Ian and COIT. Would highly recommend!
The gentleman where very professional and really did a great job in most if the areas.The steps were a problem because I have a starlit chair so it was harder for then to get the stairs as good as they wanted. My only problem is I think my price was too high for what they had to do. Other than that pricing I was well pleased with the job they did. The clean up after the service was great too. They were very polite said thank you for having us out from coit .I thought that was really nice of them. They said to call coit if I needed any other services.
Well, in total transparency, I was very disappointed when my original scheduled day had to be rescheduled, because a van had broken down. However, the gentlemen that came yesterday, (Darryl and Leonard) did such an amazing job that it literally brought tears to my eyes. My best friend was in the basement with me, and I could not stop sobbing with relief, and amazement at how clean, or should I say the LEVEL of cleanliness they achieved in that nasty, filthy basement. It looked like there had NEVER been anything down there!!!! They felt my emotions and we all had a big group hug!!! My best friend, and I recently lost our moms, and these gentlemen showed us their humanity,... read full review