About Pro-Tech Auto Service & Repair
Pro-Tech Auto Service & Repair is a highly regarded auto repair shop known for its exceptional customer service and skilled mechanics. The owner, Lonnie, is particularly noted for his willingness to assist customers in any way possible, especially those with hybrid vehicles. The shop has a reputation for quick and efficient service, even when customers are in a bind, such as when traveling far from home. Many reviews highlight the shop's advanced diagnostic equipment, which effectively identifies issues. For example, they successfully diagnosed a Jeep's transmission problem related to an unaddressed recall and completed the repairs within 24 hours, demonstrating their commitment to quality work. Customers appreciate the reasonable labor prices and the shop's dedication to finding cost-effective parts when possible. Pro-Tech Auto Service & Repair is also praised for its friendly atmosphere and prompt service, making it a go-to destination for various auto repair needs, including air conditioning installation, engine diagnostics, and battery maintenance. Overall, this shop stands out for its expertise, transparency, and reliable service, earning strong recommendations from satisfied clients.
My family was hours away from home on a Saturday traveling for vacation and our alternator went out. They were super friendly and willing to help us even though they were near closing time. Greatly appreciate them helping us!Service: Auto battery maintenance
These guys fixed my Jeep, It was not shifting. With state of the art diagnostic equipment, they found the issue and related it to a recall that was never fixed. They were unable to get the parts due to a back log of replacement parts. When I was able to find New Old Stock parts, they did this work for the quoted labor and things to complete the repair. They fixed the transmission in 24 hours. Lonnie (the owner) test drove the car and checked out the rest of the Jeep for any problems. Now the Jeep functions in all of the four and two wheel drive modes. This was complicated repairs done right the first time. They do not rebuild transmissions. If they can repair or replace...read full review
I was on a weekend trip in Gatlinburg. My engine light came on. I was told by a shop in Gatlinburg that they were booked up but I'd be good to make it home since the code was just the thermostat. My car started getting hot, and me being paranoid with traffic being heavy and already taking a detour I found this shop and they were able to get me right in. They were fantastic and friendly and helped get me on my way home!Service: Auto engine diagnostic