About Terminix
Terminix, a business with a history of over 95 years, focuses on protecting what is valuable to its customers. The company offers services designed for convenience, available every day of the year. Customers have reported that the initial inspectors and follow-on teams are wonderful, providing great service and effectively communicating before, during, and after treatments. Teresa Salts, one of the technicians, is noted for her knowledge and genuine desire to help, explaining what she was doing and how customers can assist the process at home. However, there have been issues with customer service and billing, including double charging and difficulties in reaching someone regarding cancellations. Despite some concerns with discounts and billing practices, many customers would still recommend Terminix to others.
I think I answered your survey yesterday, but am happy to again compliment Teresa Salts for her excellent customer service. She's on time, communicates the process fully, and carries out the job very well. She's a 10+!
I love my Terminex technician, Teresa, is the best. She is always so helpful and thorough. Taking time to listen and address any potential activity / problems. She is the reason I stay with Terminex.
Theresa has been our Terminix technician for many years and she has always provided a five star experience. She’s thorough and knowledgeable, but my favorite part is that she is also caring and personable. We have always felt so well taken care of by her at each visit.