About Terminix
Terminix, a business with a history of over 95 years, focuses on protecting what is valuable to its customers. The company offers services designed for convenience, available every day of the year. Customers have reported that the initial inspectors and follow-on teams are wonderful, providing great service and effectively communicating before, during, and after treatments. Teresa Salts, one of the technicians, is noted for her knowledge and genuine desire to help, explaining what she was doing and how customers can assist the process at home. However, there have been issues with customer service and billing, including double charging and difficulties in reaching someone regarding cancellations. Despite some concerns with discounts and billing practices, many customers would still recommend Terminix to others.
Expedient and great service! The initial inspector and the follow on team that performed the treatment that my home required were wonderful. They communicated with me before, during and after services were being performed. Definitely recommend this company!
Teresa Salts came and seemed very knowledgeable and seemed to genuinely want to help. Explained what she was doing and how I can help the process at home with what to do or not to do
Customer Service seems to not understand appointments, and unfortunately they don't come on time. If you are a timely person, this can be issue.
Updating this review to 3 stars because of the gentleman who came out. They were kind individuals. Just wish they were on time more.