Reviews for Capstone Tax and Accounting Inc.
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 4PM
Saturday: ClosedSunday: Closed
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 4PM
Saturday: ClosedSunday: Closed
I had used Capstone in the past for all of my tax needs for personal and business and then they stopped offering tax filing services and i kept them to do my payroll and they have been non commutative, have never reached out to check in. Always short and condescending with me on the phone. One time I emailed about a legitimate tax issue from a year they filed for me and I didn’t hear back for 2 weeks and had to email again. Bad customer service over all and very clear my $600 a year to run my payroll through gusto meant nothing to them because I fired them from doing it and logged in to my Gusto account as an admin and there were action items that needed to be done...read full review
This firm is great for small to mid size businesses. We use them for payroll and A/P and are very pleased. They can scale with us and are always helpful. We appreciate their knowledge, wisdom and professionalism. We highly recommend them to any business.
We recently used Capstone for the first time and they were AMAZING. To begin our story, we've used a different tax company for years and recently discovered that they had made a major mistake on my 2014 taxes. This error was set to cost us a significant amount of money according to them. So we decided it was in our best interest to look for a new tax professional to not only review and amend our 2014 tax situation, but also take over our annual tax returns. Dyan took the time to redo our 2014 taxes and found that while yes, we did need to pay back some money, we didn't need to pay back the entire amount they were claiming. This was a huge relief to us. 2016 was a big year for us as we got married and purchased our first house. Dyan took the time to help us understand our return and answered all of our questions. We will definitely be using her from here on out. Can't say enough good about Capstone. They are welcoming, trustworthy, and extremely professional.