Dragonfly Mechanical (Formerly OneWay Heating & Cooling)

Dragonfly Mechanical, an HVAC contractor serving Johnson County and the KCMO area, prioritizes customer satisfaction with transparent pricing and a commission-free approach for technicians. Their focus is on providing accurate repairs and top-tier equipment installations without the pressure of sales tactics. The company offers virtual consultations and free in-home assessments, making the process hassle-free for customers. Customers praise Dragonfly Mechanical for their quick response, friendly and knowledgeable technicians, and thorough diagnostics and repairs. They were able to get a working air conditioner installed the next day, and the technician took the time to explain the entire process. One customer noted that the technician, Ross, was patient and helpful, especially when explaining what was going on with the AC unit and answering questions. Another customer appreciated that the install was scheduled early and handled professionally, even resolving a hiccup without issues. The company is highly recommended for their excellent service and commitment to customer satisfaction.