1800 flowers

Oct 2023

I placed an order for same-day delivery at 3:00 PM, and was told at 4:30 PM that they could not deliver that day. I was understandably upset about this after paying $30 in service fees and an up-charge for same-day delivery, so I reached out to customer support to see if that fee could be refunded.They refunded the fee and told me that my order would be delivered the following day between 8:00 and 12:00 am. I received absolutely no update from them and reached out the following day at 11:00 AM. I was given a generic response about their delivery window and they were unable to provide any ETA.The agent I chatted with tried to get me to change the date or recipient instead...read full review

Oct 2023

Order was placed 3 weeks in advance & never arrived. Once an agent said it would be refunded they said to allow 10 business days for that refund and would not give me the name of the florist that failed to deliver the flowers. Never using 1-800 flowers again.

Aug 2021

Was unimpressed with the service and arrangement I received. Totally didn't mind paying a premium since they were going to my mother, but I feel as if I could have found the same thing for half the price at a grocery store. The owner, who took my order, was passive and impolite.