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Reviews for Mike Bryant Heating & Cooling
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My wife and I recently had an experience that prompted us to reach out to their office. From the first call, their receptionist was warm, professional, and genuinely attentive. When we spoke with the manager, he took our concerns seriously, listened without deflection, he acted swiftly and decisively. The matter was resolved completely and without hesitation.
That kind of accountability is rare. The team at Mike Bryant demonstrated their values when it actually counted. They’ve earned our trust and our business going forward. We won’t hesitate to call them, and we’d recommend them to anyone around KC.
I’m so glad we signed up for their yearly maintenance program. This year we had Sam for our technician. He was personable, knowledgeable, thorough and patient to make sure we understood what our system needed. We were very impressed with his expertise.
Competent ,knowledge but pricey. Tech was late to the appointment and had to come next day to finish the job. They charged three separate fees, service call fee, labor fee and diagnosis fee, which was little confusing. Their refrigerant rate was more than double then a competitor ( $ 210 per lbs for R-410) which substantially increased the cost of repair. The tech was knowledgeable and diagnose the issue/leak in evaporator coil, however would get second estimate from competitor to ensure being offered a fair price.