About INFINITI of Kansas City Service

INFINITI of Kansas City Service is dedicated to keeping your vehicle running optimally with its factory-trained technicians. The service team is highly praised for their exceptional care and attention to customers, providing a welcoming waiting lounge with a separate business office. With competitive pricing for certified technicians, customers can trust their vehicle is in great hands. The staff is very helpful, and the dealership is recommended for its trustworthy and customer-centric approach.

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Reviews for INFINITI of Kansas City Service

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  • Feb 2026

    Transmission on my Nissan failed, which is not a fun thing to deal with because of the cost and time it takes. They got me a quote and gave me an estimated timeline. The price was right around the rest of the shops I called and they included a warranty for the transmission. And said they could get it done in a few days. Brenden was my service rep and he was great, kept me updated on my car and was polite the whole time.

  • Dec 2025

    I recently traded in my vehicle for a larger SUV for our family and had a great experience with Infiniti of Kansas City. Tim was our salesperson and made the entire process straightforward and low stress. The deal itself was fair and truly painless.

    Finalizing everything in the finance office was refreshingly quick with no aggressive sales pitches or pressure. Even months after the purchase, Tim has remained just as responsive and helpful as day one.

    Back now for our first oil change and pleased with the responsiveness and communication from the service team.

    We would absolutely recommend Infiniti of Kansas City and working with Tim if you are in...read full review

  • Feb 2025

    Top notch service when servicing your car, very nice waiting room with very good tasting mocha coffee machine , always excellent customer service by the check in staff and you know they’re cars pretty much run forever with min maintenance , win win !

Hours

Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 8AM - 5PM
Sunday: Closed

Location

6960 W Frontage Rd, Merriam

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