JCPenney Salon is a part of the JCPenney Department Store, a renowned retailer offering a wide range of apparel, home furnishings, and beauty products. The salon staff is known for their exceptional customer service, with associates being friendly, knowledgeable, and welcoming. They go above and beyond to ensure customers feel valued and satisfied with their shopping experience. The perfume department sales associate is particularly notable for her lovely and welcoming demeanor, making customers feel at ease. Similarly, employees like Terry and Madeline are praised for their problem-solving skills and dedication to providing discounts to deserving customers. The return desk associate and a brown-haired cashier are also commended for their efficiency, warmth, and excellent customer service. Overall, JCPenney Salon and its staff strive to provide a positive and personalized experience for all customers.
I wish I got the name of the sales associate in the perfume department that assisted me on Monday! She was very lovely and welcoming! She was very knowledgeable on the scents she showed me and was very easy to talk to! I will definitely be back and would love to be assisted by her again!
I just want the manager of this store to know about some amazing employees. I went shopping this evening with my kids, just before school is starting. I’m also a teacher so I was excited to use the teacher appreciation coupon. To my dismay, my teacher status could not be verified even though I jumped through all the hoops. Multiple employees, including Terry and Madeline, tried to override the register and get the code that I needed. In the end, they manually entered the discount for me, helping me earn big savings!! They truly went out of their way to try and solve the problem, and I really appreciate them. Thank you!
Stopped in to return a item ordered on-line.
▪︎Young lady, working return desk, was so sweet. She greeted us with a smile, was friend and efficient. Truly appreciate it. Assoc # 0293 (no name on receipt).
▪︎My husband found shirt he liked. Went to front check-outs. (They have a long Island thing to walk around (understand when busy season). When handicap, it is a long walk to get to cashier. When there us no one else in line.
▪︎When got there we were greeted by a very nice (brown hair) woman. She was very pleasant, smiled, was warm, she made us feel, like she happy to see us, and valued us as customers. Even my husband stated she was the nicest ...read full review