Credit to the service department, I had an issue they scheduled me an appointment in adequate time frame. The technician diagnosed the issue in no time! I did not proceed to have it fixed right then and there due to the shocking cost of the part. To no fault of the service department thats not their doing. The high note of this encounter was the service man did not try and persuade me to no end. He simply reminded me they could have it replaced in short time if I chose to. I said no thanks and we finished the transaction and I was on my way!!
October 2024
Josh and the service department were an incredible help. We were traveling from Jonesboro, Arkansas, to Estes Park, Colorado, on our honeymoon and our car broke down just outside of Russell, Kansas. We had issues getting a rental due to not having a credit card on hand (only cash and debit), and were practically stuck. The service department fit us in the same day to try and see if anything could be done. They did their best to get us help. Sadly, it seemed like the repair work and getting the parts in were just going to take too long for us to wait around. We ultimately decided to just trade in the car we had for something on their lot. Josh worked with us and got us... read full review
October 2024
On our way home from Colorado Friday night the front of our GMC Yukon began to make a grinding noise that we could feel. We felt so blessed to have Scott the service manager and Callen the tech to work us in on a Saturday morning when they were already booked for the day. The wheel bearing went out. Highly appreciated and recommend.Thanks guys!!!
Credit to the service department, I had an issue they scheduled me an appointment in adequate time frame. The technician diagnosed the issue in no time! I did not proceed to have it fixed right then and there due to the shocking cost of the part. To no fault of the service department thats not their doing. The high note of this encounter was the service man did not try and persuade me to no end. He simply reminded me they could have it replaced in short time if I chose to. I said no thanks and we finished the transaction and I was on my way!!
Josh and the service department were an incredible help. We were traveling from Jonesboro, Arkansas, to Estes Park, Colorado, on our honeymoon and our car broke down just outside of Russell, Kansas. We had issues getting a rental due to not having a credit card on hand (only cash and debit), and were practically stuck. The service department fit us in the same day to try and see if anything could be done. They did their best to get us help. Sadly, it seemed like the repair work and getting the parts in were just going to take too long for us to wait around. We ultimately decided to just trade in the car we had for something on their lot. Josh worked with us and got us... read full review
On our way home from Colorado Friday night the front of our GMC Yukon began to make a grinding noise that we could feel. We felt so blessed to have Scott the service manager and Callen the tech to work us in on a Saturday morning when they were already booked for the day. The wheel bearing went out. Highly appreciated and recommend.Thanks guys!!!