These guys are the best. They let you know what to look for. They are very detail oriented when diagnosing and very professional and the customer service is exactly what I look - small town and neighborly (like you grew up together). Highly recommend.
February 2024
Willer's Casual Dining made a phone call to Jacobs Sales & Service. Ice Machine problem at our Restaurant. Nothing good about this. I am 60 miles away. They helped me solve an issue on a twenty 20 old machine. ? Highly recommended!!!
March 2018
Friendly, polite, and came out to do the job quickly. Sadly, they were not able to fix my problem (and were simply too busy to do a revisit, during likely a VERY busy time for them, so I had to go with someone else, who ended up replacing the unit), but they did try to help and were courteous.More Details: They cleaned the outdoor until and replaced a contact that was buzzing, but missed the fact that the fan motor was burned out and compressor was dying. (But they only charged me $84.12, so their prices were quite reasonable.) The unit needed to be replaced, so their fix, sadly, did little to help and, by the afternoon after they'd done the work, the temperature... read full review
These guys are the best. They let you know what to look for. They are very detail oriented when diagnosing and very professional and the customer service is exactly what I look - small town and neighborly (like you grew up together). Highly recommend.
Willer's Casual Dining made a phone call to Jacobs Sales & Service. Ice Machine problem at our Restaurant. Nothing good about this. I am 60 miles away. They helped me solve an issue on a twenty 20 old machine. ? Highly recommended!!!
Friendly, polite, and came out to do the job quickly. Sadly, they were not able to fix my problem (and were simply too busy to do a revisit, during likely a VERY busy time for them, so I had to go with someone else, who ended up replacing the unit), but they did try to help and were courteous.More Details: They cleaned the outdoor until and replaced a contact that was buzzing, but missed the fact that the fan motor was burned out and compressor was dying. (But they only charged me $84.12, so their prices were quite reasonable.) The unit needed to be replaced, so their fix, sadly, did little to help and, by the afternoon after they'd done the work, the temperature... read full review