“Noah at Hoods is a great dude. I did have a small issue with a service call HOWEVER the way Noah handled it and communicated clearly what had happened and didn't try to put any spin on it at all. Owned the slip up and promised to make up for it. Had a tech drop by today to get me fixed and he had things up and running in 20 minutes. We're all human and everyone is going to make mistakes. It's how you respond that is the true judge of character and it's clear that Hoods employs those who have a good sense of character and integrity.“
Plumbers
“Noah at Hoods is a great dude. I did have a small issue with a service call HOWEVER the way Noah handled it and communicated clearly what had happened and didn't try to put any spin on it at all. Owned the slip up and promised to make up for it. Had a tech drop by today to get me fixed and he had things up and running in 20 minutes. We're all human and everyone is going to make mistakes. It's how you respond that is the true judge of character and it's clear that Hoods employs those who have a good sense of character and integrity.“