“My mom passed away about six months ago, and I've been managing her home, getting it ready for sale. The air conditioner wasn't working, so I contacted the HVAC company I used before for a new thermostat and maintenance, which I had done a couple of years back.
I opened the account with this specific company, located in Arkansas City on Summit Ave, and was happy to use them again. When I called to schedule a maintenance appointment and mentioned that my mom had passed away, they told me they would need to open a new account under my name, which would cost $80 just to create the new account. That really surprised me because I was the one who initially opened the account and paid the bill.
I decided to go with ArK City Service instead. They're a local HVAC specialist. When I called to set up an appointment, they were friendly. The technicians arrived on time, were friendly, identified the issue, and didn't try toupsell unnecessary services. I really appreciated their straightforward approach.
If you need an HVAC company in Arkansas City, Cowley County, or nearby areas,give them a call.“
“My mom passed away about six months ago, and I've been managing her home, getting it ready for sale. The air conditioner wasn't working, so I contacted the HVAC company I used before for a new thermostat and maintenance, which I had done a couple of years back.
I opened the account with this specific company, located in Arkansas City on Summit Ave, and was happy to use them again. When I called to schedule a maintenance appointment and mentioned that my mom had passed away, they told me they would need to open a new account under my name, which would cost $80 just to create the new account. That really surprised me because I was the one who initially opened the account and paid the bill.
I decided to go with ArK City Service instead. They're a local HVAC specialist. When I called to set up an appointment, they were friendly. The technicians arrived on time, were friendly, identified the issue, and didn't try toupsell unnecessary services. I really appreciated their straightforward approach.
If you need an HVAC company in Arkansas City, Cowley County, or nearby areas,give them a call.“