About Boone Heating & Cooling
Boone Heating & Cooling is a trusted and affordable service provider known for its excellent customer care and quality work. Customers have praised the company for its prompt response times, with technicians arriving as scheduled to address heating and cooling issues efficiently. Boone offers a range of services, including furnace and AC installations, dual zone conversions, and system maintenance. Many reviews highlight the clear communication from the administrative staff and the knowledgeable team members who ensure everything is working perfectly. The team is also praised for their kindness, professionalism, and fairness in pricing. Whether responding quickly to urgent needs or helping customers get their systems back on track after issues with warranty companies, Boone Heating & Cooling demonstrates a strong commitment to customer satisfaction. With competitive pricing and a reputation for reliable service, Boone comes highly recommended in the Indianapolis area.
Just had a great experience with Boone Heating and Cooling! They were super responsive to my call, very punctual on their time window with fantastic communication (I was a 4pm-6pm slot and they came just after 4), kind and professional with fair pricing! I will be using again for future needs!
A few weeks ago I woke up to a very cold house on a Friday morning. I called Boone and they answered before their posted opening time, and the owner was at my house soon after. The distribution house was closed, so the part I needed wasn’t available……but he had one for another client, who graciously offered the part to me so my house could be warm over the weekend (I was babysitting my grandchildren). He returned and quickly installed the part. I cannot recommend them enough!
Our HVAC stopped working last night and we have been cooking in this 90 degree weather! Mike and his team are incredible! (We got our first diagnostic from a different HVAC company earlier today. That technician replaced our capacitor, then said we needed $1500+ in parts to replace the compressor and fan motor, and it would be better to just replace the entire HVAC unit, which they quoted $3600+.) I wanted a second opinion, so I called our home warranty company (AHS) and they paired us with Boone Heating & Cooling. They scheduled us quickly and were actually able to get someone out early today instead of tmrw. Mike was amazing. He was honest, respectful, patient, efficient, experienced, knowledgeable, and he explained and showed me everything very thoroughly as he did his diagnostic. He discovered that we only needed to replace the fan motor and that the compressor was fine, and we didn't need to replace the whole HVAC. He also noticed that the other company had installed the new capacitator wires completely backwards and he fixed that for us. He thoroughly inspected the unit in the garage, the unit outside, and used gauges to repeatedly test all the vents inside to make sure everything was working properly before he left. He also was very informative and helpful about future self-maintenance tips. Highly highly recommend Mike and Boone Heating & Cooling. I am so appreciative of his help. He has saved us so much time and money.