About Ground Improvement Services
Ground Improvement Services is a highly recommended company known for its excellent and responsive service. Customers praise Jeff and his team for their quick diagnosis and resolution of septic system issues, often working on weekends and same-day requests. They demonstrate great work ethic, tackling unexpected challenges with determination and urgency. Clients appreciate the reasonable costs and the valuable preventative maintenance advice provided. Recently, the team has received feedback highlighting their fast response to emergencies, such as pump failures and flooding. They are noted for their transparency, explaining issues clearly and even researching additional help when needed. Ground Improvement Services has proven to be reliable, with customers noting their ability to locate septic tank covers buried deep and carry out repairs efficiently. The use of advanced tools, including cameras for checking drainage pipes for clogs, has impressed many. Ground Improvement Services has earned a loyal customer base for their professional approach to septic and sewage repairs, consistently delivering results in record time. Customers express high satisfaction and a strong willingness to recommend their services for future needs.
Needed emergency services due to pump failure and flooding. The team came out incredibly fast and went to work. They were very transparent and open about the issues they saw. They also explained how everything worked. They even went out of their way to research other companies that might be able to help along the way.
So I had some major drainage problems in my house. I called several company's and Ground Improvement Services was the only company that returned my Emergency Call on Monday Memorial Day. It was late in the day so I made an appointment for early the next day. By 3:00 Pm when I got home from work they had already found my septic tank cover (not an easy task) 4 feet deep and took a truckload out of my septic tank. While Jeff left in the truck to empty the load he left behind his son Jeffrey and another younger employee (sorry I forget his name) behind to trouble shoot and repair my drainage problem. They had to replace the pipe from the house to the tank and installed a...read full review
Called Jeffrey on a weekend because my septic was backing up, he had me pumped out and draining instantly! Great communication on his end, Great service, Great price. Don't hesitate to call him!