Dr brown prescribed me the wrong size contact lenses for the 2nd time. Won’t fix their mistake. Will never be back. Be careful here. Scammed me out of hundreds of dollars and tried to get me to book a new appointment on top of it.
Nora Martinez
Jan 2026
I want to thank each and every staff member at the Valpo location for giving me a great experience on New Years Eve. The best service and the most friendly and funny ladies to have met. Thank you!
Ideal Nail Studio
Dec 2025
I just left today. I had a very good experience. I forget The name of the technician but she had brown braids and she was very nice however, During checkout, Kiara and Kayla were very helpful and very sweet.
Chris OBrien
Dec 2025
Never received my glasses from over 2 months ago I give them 0 stars
melissa DA
Dec 2025
For my first time coming in they sure made the experience such a pleasure! I made an appointment online & filled out the paperwork required that took less than 5 minutes. Walking in I was immediately greeted & was taken to the back for my assessment fairly quick! The whole process was easy, the whole team was full of energy and incredibly kind! Thank you to the assistant who helped me with the tests you were amazing! Thank you Doctor Smith for listening to my concerns and working with me! Thank you to Halle as well for keeping me entertained the entire time I was there while looking for glasses! You have such a bright personality girl may you continue to keep shining! Your coworker with the spirited away sweater was also super sweet I forgot to catch her name! I will 100% be coming back and recommending this location to my friends!
Bri Bombagetti
Nov 2025
Very friendly staff, I was in and out quickly. Took the time to answer all of our questions thoroughly. First visit to this location, will be coming back for future visits because of the great customer service we received.
Jerry Dedic
Nov 2025
Susan, Kayla, and Bri were great! They were able to get my daughter glasses and contacts quickly. These lady's are great. Both me and my daughter both left with a smile feeling like we were treated like family.
Bertha Kisfalusi
Nov 2025
Susan, Cathy, Danielle and Dr. Smith We’re Very friendly! Our eye exams were very thorough! And the choices of the eyewear are fabulous! Very satisfied with the Valpo location!!
DL Massa
Oct 2025
On a budget? Great place -- well worth the trip. The service, foan eye exam, was amazing. Optometrist? Top notch. Staff? Totally great. End result? A third less than my former optometrist. Same exam at a third less? Works well for me . . .
Jessica Long
Oct 2025
Set appointments for myself and my 14 year old. From the first call I needed to make to walking out their door, this place is the best! Customer service was phenomenal! Every single person we encountered (from doc to staff) were simply the best! Forever customers obtained!!
Nolan M
Dr brown prescribed me the wrong size contact lenses for the 2nd time. Won’t fix their mistake. Will never be back. Be careful here. Scammed me out of hundreds of dollars and tried to get me to book a new appointment on top of it.
Nora Martinez
I want to thank each and every staff member at the Valpo location for giving me a great experience on New Years Eve. The best service and the most friendly and funny ladies to have met. Thank you!
Ideal Nail Studio
I just left today. I had a very good experience. I forget The name of the technician but she had brown braids and she was very nice however, During checkout, Kiara and Kayla were very helpful and very sweet.
Chris OBrien
Never received my glasses from over 2 months ago I give them 0 stars
melissa DA
For my first time coming in they sure made the experience such a pleasure! I made an appointment online & filled out the paperwork required that took less than 5 minutes. Walking in I was immediately greeted & was taken to the back for my assessment fairly quick! The whole process was easy, the whole team was full of energy and incredibly kind! Thank you to the assistant who helped me with the tests you were amazing! Thank you Doctor Smith for listening to my concerns and working with me! Thank you to Halle as well for keeping me entertained the entire time I was there while looking for glasses! You have such a bright personality girl may you continue to keep shining! Your coworker with the spirited away sweater was also super sweet I forgot to catch her name! I will 100% be coming back and recommending this location to my friends!
Bri Bombagetti
Very friendly staff, I was in and out quickly. Took the time to answer all of our questions thoroughly. First visit to this location, will be coming back for future visits because of the great customer service we received.
Jerry Dedic
Susan, Kayla, and Bri were great! They were able to get my daughter glasses and contacts quickly. These lady's are great. Both me and my daughter both left with a smile feeling like we were treated like family.
Bertha Kisfalusi
Susan, Cathy, Danielle and Dr. Smith
We’re Very friendly!
Our eye exams were very thorough! And the choices of the eyewear are fabulous!
Very satisfied with the Valpo location!!
DL Massa
On a budget? Great place -- well worth the trip. The service, foan eye exam, was amazing. Optometrist? Top notch. Staff? Totally great. End result? A third less than my former optometrist. Same exam at a third less? Works well for me . . .
Jessica Long
Set appointments for myself and my 14 year old. From the first call I needed to make to walking out their door, this place is the best! Customer service was phenomenal! Every single person we encountered (from doc to staff) were simply the best! Forever customers obtained!!