Walmart Vision & Glasses

Dec 2023

We usually love this place. I come here everytime my daughters break their frames. The staff a year ago was always so helpful. Today, I went in for new frames and Beatrice was absolutely awful to my daughter and I. She refused to help us and came off extremely discrimatory. I feel if the Walmart in Plainfield wants to avoid a racial lawsuit, they should have a better hiring process.

May 2023

I have a pair of glasses that I love but have had constant problems with the quality of the frames. The arm keeps coming off of the post it is attached to. This has happened over 5 times but me being a fool, I continue to get them over and over again. I had purchased frames about 3 months ago but continued to use my old lenses. When I went into the store, I talked to a lady by the name of Angie to try and get a new pair. She said they were not under warranty and wouldn't be able to help me. I asked why I should have to buy new frames when she could clearly see they were faulty. She stated without purchasing lenses when I bought my frames, negated any warranty. She stated...read full review