About Amy D. Walden, OD
The Amy D. Walden, OD practice provides excellent customer service with a knowledgeable and helpful staff. The team takes the time to explain everything in detail, assisting patients in making informed decisions about their eyewear. From frame selection to lens options, the staff is thorough and insightful, ensuring patients feel confident in their choices. With a focus on individualized care, the practice ensures a personalized experience for each patient. Customers have consistently praised the friendly and helpful staff, as well as the doctor's attentiveness to their eye health concerns. The practice is known for its patient-centric approach, with employees going the extra mile to provide a positive experience. Customers have particularly appreciated the staff's patience and willingness to help them find the perfect pair of glasses, even for elderly family members.
I had the best experience I've ever had at any Lenscrafters location on Friday 11/29/2024. The entire staff was friendly and very helpful. The doctor took her time and showed real concern regarding the health of my eyes. I had some concerns in the past that were never addressed at another Lenscrafters location. I was going to make a switch to get my exam done somewhere other than Lenscrafters when I realized there was one in the Hamilton Town Center close to where I lived. I am so grateful I decided to go to this location. I will definitely come back again. Thank you to the doctor and all of the staff.
Great Experience with Dr. Amy! Jay and Paige in Lenscrafters were so helpful, while we took sooooo much time finding the right glasses. They were patient and helped me find the right pair. Very patient with my elderly mother. I would highly recommend Lenscrafters and Dr.Amy!
As always, I had a great experience at this store. All of the employees are helpful and knowledgeable about the products and services but not pushy. I love the fact that they tell you your options without making you feel pressured. I would like to recognize Nancy at this location for going the extra mile at my last appointment. Greatly appreciated!