About Optum Primary Care - New Albany
Optum Primary Care is a professional and friendly medical practice where patients feel heard and cared for. Many praise the staff for their kindness and attentiveness, noting that they take the time to listen to concerns. The office is conveniently located near Zaxby's and Purdue. While some reviewers have mentioned challenges with phone service, such as rudeness and long hold times, others have shared positive experiences with quick appointments and caring providers. Reviewers highlight the ability to get patients in and out efficiently, appreciating the prompt attention they receive. Dr. Trapp is noted for making patients feel comfortable and valued as individuals. Overall, Optum Primary Care is a reliable and compassionate healthcare option, with staff like Josh Crase and his MA Jenna providing excellent care and quick responses to questions.
Very clean welcoming environment when walking in. Staff at registration was friendly and my primary was wonderful listened to everything I had concerns about. Read other reviews by others and I didn't have any of those issues.I showed up 20 to 15mins early and I'm also a new patient.It was very pleasant and professional.
Had a TLIF surgery on my L4 & L5. Dr. Blok and PA Silva were phenomenal. Praise the Lord my procedure and recovery have been flawless. Blok and Silva checked on me before and after my procedure. Stayed overnight at a local facility and didn’t have any issues. Praise the Lord and the doctors!
I had to get blood drawn, I have a horrible fear of needles (despite having a face full of piercings) bc of previous experiences with hospitals. the staff surrounding me and helping draw my blood were so patient and kind even when I started crying and breaking down. I appreciate them all so much, I definitely recommend going here :)