Tim Nifong takes care of you from sales to service and does a phenomenal job!
We had SES do a 4 panel solar system , Lithium Batteries ,and Victron inverter in our Class A Motorhome. We needed some help troubleshooting our Lithium batteries as they were discharging and not holding a re-charge to operate the coach. Tim and his tech support staff did the troubleshooting remotely and were able to hook up to our system via Bluetooth to do an analysis of the system components. After spending their time with us they were able to watch the system operate and help us to resolve the charging issues that we had and the system is back up to 100% and running perfectly, completely... read full review
October 2024
Tim Nifong takes care of you from sales to service and does a phenomenal job!
We had SES do a 4 panel solar system , Lithium Batteries ,and Victron inverter in our Class A Motorhome. We needed some help troubleshooting our Lithium batteries as they were discharging and not holding a re-charge to operate the coach. Tim and his tech support staff did the troubleshooting remotely and were able to hook up to our system via Bluetooth to do an analysis of the system components. After spending their time with us they were able to watch the system operate and help us to resolve the charging issues that we had and the system is back up to 100% and running perfectly, completely... read full review
October 2024
SES did a phenomenal job! Forwarning this will be a long review ? Some backstory, we did a recent DIY install of a solar system on our Class C RV - but it was not quite working as expected at initial use. The Victron dealer we purchased equipment from sent a troubleshooting sheet and that was about all of the support we got. We had already left our home base of Ohio and were on our way to Arizona. We needed some help critically as the system was not supporting a much needed cpap machine thru the night. We called and emailed NUMEROUS places. No return calls or they blew us off given they didn’t install the system.
Luckily, Brian Burkholder, from SES, was kind... read full review
Tim Nifong takes care of you from sales to service and does a phenomenal job! We had SES do a 4 panel solar system , Lithium Batteries ,and Victron inverter in our Class A Motorhome. We needed some help troubleshooting our Lithium batteries as they were discharging and not holding a re-charge to operate the coach. Tim and his tech support staff did the troubleshooting remotely and were able to hook up to our system via Bluetooth to do an analysis of the system components. After spending their time with us they were able to watch the system operate and help us to resolve the charging issues that we had and the system is back up to 100% and running perfectly, completely... read full review
Tim Nifong takes care of you from sales to service and does a phenomenal job! We had SES do a 4 panel solar system , Lithium Batteries ,and Victron inverter in our Class A Motorhome. We needed some help troubleshooting our Lithium batteries as they were discharging and not holding a re-charge to operate the coach. Tim and his tech support staff did the troubleshooting remotely and were able to hook up to our system via Bluetooth to do an analysis of the system components. After spending their time with us they were able to watch the system operate and help us to resolve the charging issues that we had and the system is back up to 100% and running perfectly, completely... read full review
SES did a phenomenal job! Forwarning this will be a long review ? Some backstory, we did a recent DIY install of a solar system on our Class C RV - but it was not quite working as expected at initial use. The Victron dealer we purchased equipment from sent a troubleshooting sheet and that was about all of the support we got. We had already left our home base of Ohio and were on our way to Arizona. We needed some help critically as the system was not supporting a much needed cpap machine thru the night. We called and emailed NUMEROUS places. No return calls or they blew us off given they didn’t install the system. Luckily, Brian Burkholder, from SES, was kind... read full review