I stopped in to pick up several items for a friend. I don’t wear makeup so I was out of my element. Sylaris not only told me where to find things but she physically went and got them for me. This is top tier customer service. I went from feeling like I probably should’ve had someone else do this shopping to being grateful that I walked in.
The world is full of so much ugliness right now that sometimes it’s easy to forget that people like Sylaris exist.
Kudos Ulta on hiring someone that exemplifies customer service and spreads joy, positivity and hope one customer at a time!
August 2025
Ultra Beauty in Muncie is the best always good to see all of the good staff that works there. All so got a great hair cut. They take the best care of you. And we always have a good laugh! Sterling
April 2025
Wow! Yesterday was my first time in. I interacted with several staff members… each one was top-tier customer service oriented.. including the young lady who greeted me immediately as I walked in! The store smelled amazing, and was very well organized. ??
I stopped in to pick up several items for a friend. I don’t wear makeup so I was out of my element. Sylaris not only told me where to find things but she physically went and got them for me. This is top tier customer service. I went from feeling like I probably should’ve had someone else do this shopping to being grateful that I walked in.
The world is full of so much ugliness right now that sometimes it’s easy to forget that people like Sylaris exist.
Kudos Ulta on hiring someone that exemplifies customer service and spreads joy, positivity and hope one customer at a time!
Ultra Beauty in Muncie is the best always good to see all of the good staff that works there. All so got a great hair cut. They take the best care of you. And we always have a good laugh! Sterling
Wow! Yesterday was my first time in. I interacted with several staff members… each one was top-tier customer service oriented.. including the young lady who greeted me immediately as I walked in! The store smelled amazing, and was very well organized. ??