About Ulta Beauty
Ulta Beauty is a popular US beauty retailer, offering a wide range of products from over 500 brands, as well as exclusive lines. The salon inside the store provides various services such as haircuts, coloring, ear piercing, and makeup application. Customers have shared positive experiences with the staff, highlighting their kindness, helpfulness, and expertise. Specifically, a stylist named Drucilla is praised for her creative and vivid work on hair. In one instance, three employees went above and beyond to assist a customer arriving late, showing patience and excellent customer service. Shannon is recognized for her exceptional help in matching a customer with the right product, and Victoria is appreciated for being sweet and personable. Overall, Ulta Beauty is highly regarded for its product selection and exceptional service.
Wow! Yesterday was my first time in. I interacted with several staff members… each one was top-tier customer service oriented.. including the young lady who greeted me immediately as I walked in! The store smelled amazing, and was very well organized. 🤩😘
Got my hair done the girl mixed something for my roots I’m like okay what’s that she said it will blend your roots she didn’t mention that it was a $50 up charge then was like you need a cut I said not really she then said yes you need a haircut so again she insisted and also didn’t mention a up charge. Then she begged me to let her curl it I told her my hair doesn’t really hold up so I didn’t need it and she said please let me try again no mention of up charge so I left with a huge bill of things I didn’t even ask for. And my hair didn’t stay curled just as I said it doesn’t work very disappointing thank goodness I had enough money to pay for the up...read full review
I do believe the lady that cut and colored my daughters hair was Raelyn, it was something close to that. She did a wonderful job in the time that she had because of our time limitation. I believe the prices are a bit high, she just had her bangs colored and a haircut, $140.