JCPenney

$$ • Department Store, Women's Clothing, Children's Clothing

6501 Grape Rd, Mishawaka, IN 46545

Reviews for JCPenney

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  • Aug 2025

    JCPenney is a well-known retailer that offers a wide range of products, including apparel, home furnishings, footwear, jewelry, and accessories for kids, men, and women. The store is popular for its amazing sales on shampoo and clothing, with often discounted prices on items like Paul Mitchell shampoo bottles and gift sets. Customers appreciate the friendly and knowledgeable staff, even if some are under 18, who help shoppers find good deals and provide helpful service. The store's clearance section is a good place to find discounts, although some customers feel prices can still be high and coupons have limitations, especially for credit card users. Staff members like Cristal have been praised for their excellent customer service, especially during busy times, with her going above and beyond to assist customers. Additionally, the store’s managers, such as Leslie, are known for understanding and helping customers with returns, even when the return window has closed, which many find very helpful. Overall, JCPenney is a store where customers can find good deals on shampoos, clothing, and more, supported by friendly staff and helpful managers.

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Hours

Monday: 11AM - 8PM
Tuesday: 11AM - 8PM
Wednesday: 11AM - 8PM
Thursday: 11AM - 8PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 7PM

Tips

in-store shopping curbside pickup accepts credit cards private lot parking bike parking shoes purses dresses gifts