About 1st Alternative Towing
1st Alternative Towing is a reliable and professional towing service known for its quick response and friendly staff. Customers appreciate their promptness, often arriving even before the estimated time, even in challenging weather conditions like rain and cold. The drivers are described as friendly, polite, and going above and beyond to help, such as assisting with car issues beyond just towing. The service is affordable, and staff members are praised for their professionalism and helpful attitude. Whether it's a car broken down at the mall or on the highway, 1st Alternative Towing consistently provides efficient and caring assistance. Many customers are satisfied enough to recommend them and keep their contact info for future needs. The team’s dedication to customer care, combined with timely service, makes them a trusted choice for towing and roadside assistance.
Kids car broke down at the mall. They were very responsive and kept me updated on the arrival time for my tow. Awesome job. I wish I remembered the name of the tow driver because he was awesome. Would definitely use again. Price was affordable and service was great.
This company was excellent!! My son was broken down on the road. They came in 30 mins during rush hour and towed him home. The driver was extremely friendly and professional. I would recommend A+++. I have their contact info saved to my phone for the future. Thank you for taking care of my son and your speedy services.
The car breaking down on the highway halfway to our destination is a stressful experience, but 1st Alternative Towing alleviated a lot of it. First, they arrived even sooner than their ETA, which was already reasonable. Then, the driver, Leon, was extremely friendly and polite. After than, we ran into a problem - we couldn't get the car into neutral to pull it up on the bed. Long story short, Leon went above and beyond to help us out with that - something I would not have expected from any other tow service. We arrived at a local garage safe and sound, Leon made sure we were all taken care of, and said that was one of the tougher tows he's done. My family and I are truly...read full review