About Unity Healthcare
Reviews for Unity Healthcare
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Unity Healthcare is a medical facility that offers various services, including surgeries and pain care. While some patients have had positive experiences with the doctors, such as Dr. Bigler and Dr. Daluga, who provided great care and successful procedures, others have had issues with the staff. Some patients have reported difficulties with scheduling appointments, checking in, and communication with the staff, leading to frustration and disappointment. However, many patients have praised the staff at the Surgery Center and Othopedic Clinic, describing them as great to work with. Overall, Unity Healthcare seems to have a mix of positive and negative experiences, with some patients being very happy with the service provided, while others have had unacceptable experiences.
In the last four years, I have had four procedures at the Surgery Center. Great care by Surgery Center & Othopedic Clinic staff and primary care physician.Why a three star rating? A series of less than acceptable experience at Unity's Pain Care Center.Here's the details:Dr. Bigler? Great to work with. Staff? Another story altogether.Have found it difficult dealing with staff. Have stood at the counter to check in for 5+ minutes and not even acknowledged. Have had several times when staff committed to call to schedule or confirm an appointment, but didn't.Most recently, I had an appointment scheduled more than three months Iin advance. Received a call from staff the...read full review
Enforcing mask rules in late 2022 is absurd. Why not make everyone wear gloves and a raincoat? If you want to wear one because you're afraid then wear one why make everyone wear them?
As far as the surgeon we worked with, he was wonderful. However, beware that Unity's entire billing department is horrible. They won't combine bills between the offices and each office or department that you work with wants a minimum due. When talking to the billing department about a payment plan, they don't work with you easily and just want their money. We paid over $2k to the surgery department up front for an emergency surgery. When the post operation bills started rolling in, I called to set up a payment plan. All the bills we received have the same account number on them. The billing department did not explain that even though the account number is the same, we...read full review