About Ulta Beauty
Ulta Beauty is a popular beauty retailer offering a wide range of products from over 500 brands, including exclusive lines. The Salon at Ulta Beauty provides various services, including hair, skin, and makeup services, with experienced artists like Niko, who is praised for her professionalism, helpfulness, and cheerful attitude. In the cosmetics department, staff like Becca are knowledgeable and friendly, offering personalized assistance and product recommendations. Customers appreciate the helpful staff, especially when returning items or seeking specific products. The store also features sales and rewards, making visits more enjoyable. Although some customers wish for better stock availability and a friendlier atmosphere, many find the staff to be kind, enthusiastic, and eager to help, often turning errands into pleasant experiences. Overall, Ulta Beauty remains a convenient one-stop shop for all beauty needs, committed to good customer service and satisfaction.
I visited my local Ulta yesterday. I was assisted by Lily with pink hair. She was knowledgeable, caring professional and kind. I had a stroke 4 years ago and my mobility is still affected She was patient and went above and beyond. I thorough enjoyed my experience largely due to my interaction with Lily.
Really nice Ulta location with a great selection of products. I went in today with my sister looking for a specific product; Isaiam was very helpful, answered all of our questions, and helped us find what we were looking for. The store was clean and organized, and I’ll definitely be back!
I'd always felt overwhelmed and unsure about picking the right products. This store has been my best experience with shopping for makeup. Carla was extremely helpful and patient with me as I took my time testing SO many products.
I never felt pushed to buy anything. Even the return process was easy. Vicki was so sweet when I needed a different shade.
Top notch customer service!